Clearview Eye Clinic
If something goes wrong
Tell us. We would rather hear it than have you leave unhappy, and we handle every concern the same way.
What happens next
Four steps, with the clock on them
- 1
Three working days
We acknowledge your complaint and tell you who is handling it.
- 2
Looking into it
We may talk to the people involved and review your records, with your consent.
- 3
Ten working days
We write to you with what we found and what we will do. If it takes longer, we say why and when.
- 4
Not satisfied?
Ask for a review by Gurpreet Kaur, or take it to an independent body.
Phone
01632 960500
Tom Ashworth, practice manager
hello@clearview-eye.example
In writing
22 Station Road, Marlowe Bridge, Wessex, WX5 3RD
Optical Consumer Complaints Service
For complaints about opticians and optometrists in the UK
General Optical Council
For concerns about a registered optical professional
NHS England
For NHS-funded sight tests
Please give 24 hours’ notice to change an appointment. Missed private appointments may be charged at £25.