WexburyMon–Fri 07:30–20:00 · Sat 08:00–14:00Evening MRI slots now open until 20:00, Monday to Thursday
Diagnosis in days, not months.
Scans within 48 hours, a consultant within five working days, day surgery within three weeks. Fourteen NHS-trained consultants, fixed prices in writing, and every major insurer billed directly.
- ScansIMG
- ≤hours
- ConsultantCAR
- ≤working days
- SurgerySUR
- ≤weeks
- Median 4 working days from first call to a consultant's written plan, audited across 2025
- Fixed-price packages cover any return to theatre within 30 days
- Ten insurers billed directly; claims settled in a median of 11 days
01632 9607004.9 · 540 reviewsScans within 48 hours, consultants within 5 working days
How fast can I be seen?
Est · demo data
IMGMRI scan
20 to 40 minutes- Next available · demonstration
- Tue 08:40
- with Dr Naomi Sterling
- Promise
- Scans within 48 hours
- ≤48 h of a 3-week ceiling
- Self-pay, fixed
- £395
- One area; two areas £595
The estimator is a guide to which department sees you and how quickly. It is not medical advice, and the dates shown are demonstration data. If you are unwell now, call 999 or NHS 111.
[02] The pathway · referral to report
One building. The waiting taken out.
Frame 01 / 05CALL
CALL015 minutes
Call or use the estimator
Tell Rachel's team what you need or what worries you. You get a date, a price and, if you are insured, a check on your cover, usually in one call.
- Phone
- 01632 960700
- Open
- Mon–Fri 07:30–20:00 · Sat 08:00–14:00
- Answered by
- Rachel Ambrose
SCAN02Within 48 hours
Scan first, where it helps
For joints, spines, prostates and many other problems we scan you before you meet the consultant, so the first appointment is a decision.
- Promise
- Scans within 48 hours
- From
- £120
- Report
- 2 working days
CONS03Within 5 working days
The consultant
Thirty to forty minutes with a consultant who has your images on screen. Tests in the room where the room allows. A written plan within two working days.
- Consultants
- 14
- Departments
- 8
- Consultation from
- £240
THTR04Within 3 weeks
Treatment, if you need it
Endoscopy within seven days; day surgery within three weeks, with a fixed-price quote in your hand before you decide.
- Fixed-price packages
- 6
- Knee arthroscopy
- £4,650
- Cover
- The 30-day promise
RSLT052 to 7 working days
Results and aftercare
Reports, images and letters in your Northgate Results account. Two follow-ups in every package, and a nurse helpline for fourteen days.
- Account
- Northgate Results
- Turnaround times
- 12 tests listed
- Scan → report
- 1.8 days
[03]IMG · Imaging
Scans within 48 hours
3T MRI, low-dose CT, ultrasound and X-ray on the ground floor, reported by our own consultant radiologists. Most scans are done within 48 hours of your call and reported within two working days.
Bundles
Three ways to get a scan answered
Every bundle is a fixed price and every one includes the consultant radiologist's report within two working days. The difference is who explains it to you afterwards.
Scan only
£395
MRI, one area
- 3T MRI within 48 hours
- Consultant radiologist report in 2 working days
- Report and images in your results account
- Sent to your GP or consultant at no charge
Scan and results callMost chosen
£490
MRI plus 20 minutes with a consultant
- Everything in Scan only
- 20-minute results call with a consultant radiologist
- Plain-English written summary
- Onward referral to the right specialist, if needed
Scan and specialist
£645
MRI plus a consultant in the specialty
- Everything in Scan only
- 30-minute consultation with the right consultant, images on screen
- Injections or tests on the day where appropriate
- Written plan and fixed-price quote for any treatment
[04]8 departments · 14 consultants
Every specialty, with its promise and its price.
Every department in the building, who runs it, what an appointment costs and how soon you can be seen.
IMG
3 consultants · 4 services
Imaging
3T MRI, low-dose CT, ultrasound and X-ray on the ground floor, reported by our own consultant radiologists. Most scans are done within 48 hours of your call and reported within two working days.
- Seen
- Scans within 48 hours
- From
- £120
CAR
2 consultants · 1 service
Cardiology
Palpitations, chest pain, breathlessness, a family history that worries you. ECG, echo, 24-hour monitoring and CT coronary angiography on site, so the consultant who sees you has the answer in the same week.
- Seen
- Consultant within 5 working days
- From
- £275
ORT
2 consultants · 3 services
Orthopaedics & sports injury
Knees, shoulders, hips, hands and spines. MRI before your consultation where it helps, injections in clinic, arthroscopy and hand surgery as day cases with a fixed price in writing.
- Seen
- Consultant within 5 working days
- From
- £250
GAS
2 consultants · 3 services
Gastroenterology & endoscopy
Reflux, swallowing, pain, bleeding, a change in bowel habit. Consultation, gastroscopy and colonoscopy in a JAG-standard endoscopy unit, with biopsy results in a week.
- Seen
- Endoscopy within 7 days
- From
- £250
URO
1 consultant · 1 service
Urology
Prostate symptoms, a raised PSA, blood in the urine, stones. PSA, MRI and consultant in one week, with a written plan at the end of it.
- Seen
- Prostate pathway in 7 days
- From
- £250
ENT
1 consultant · 1 service
Ear, nose & throat
Hearing, blocked noses, sinus pain, snoring, a hoarse voice, a lump in the neck. Endoscopy of the nose and throat in the same appointment, hearing tests on site, day-case surgery where it is needed.
- Seen
- Consultant within 5 working days
- From
- £240
SUR
2 consultants · 4 services
Day surgery
Hernia, gallbladder, carpal tunnel, lumps and skin lesions, haemorrhoids, circumcision. Two day-case theatres, home the same day, and a package price that includes everything on the list.
- Seen
- Surgery within 3 weeks
- From
- £2,150
2OP
1 consultant · 1 service
Second opinion
Send us your scans, letters and results. A consultant in the right specialty reviews everything, sees you in person or by video, and writes a plain-English opinion you can take back to your own doctor.
- Seen
- Written opinion within 10 working days
- From
- £350
[05]14 consultants · all with current NHS practice
A consultant, every time. Here is who.
Every consultant lists their registration, their numbers and their next free slot. Move across the grid: the highlight follows you.
- Next · demo
- Tue 08:40
- GMC
- DEMO-7200001
22,000+ scans reported1.6 days her median report time
MRI · UltrasoundBook →
- Next · demo
- Wed 10:20
- GMC
- DEMO-7200002
9,000+ CT scans reported12 yrs as a consultant
CT · CT coronary angiographyBook →
- Next · demo
- Thu 09:00
- GMC
- DEMO-7200003
14,000+ scans reported1 in 6 re-reads changed a plan
Neuro MRI · Oncology imagingBook →
- Next · demo
- Mon 08:30
- GMC
- DEMO-7200004
18 yrs as a consultant3,100 echoes last year
Chest pain · EchocardiographyBook →
- Next · demo
- Wed 09:40
- GMC
- DEMO-7200005
14 yrs as a consultant1,900 monitors read last year
Palpitations · Atrial fibrillationBook →
- Next · demo
- Mon 14:00
- GMC
- DEMO-7200006
4,200+ knee operations220 arthroscopies last year
Knee · Sports injuryBook →
- Next · demo
- Tue 10:00
- GMC
- DEMO-7200007
2,800+ hand operations98% carpal tunnel relief at 6 weeks
Carpal tunnel · Hand and wristBook →
- Next · demo
- Tue 08:20
- GMC
- DEMO-7200008
16,000+ endoscopies98% caecal intubation rate
Reflux and swallowing · GastroscopyBook →
- Next · demo
- Wed 08:40
- GMC
- DEMO-7200009
7,500+ colonoscopies46% adenoma detection rate
Bowel symptoms · ColonoscopyBook →
- Next · demo
- Thu 08:30
- GMC
- DEMO-7200010
410 prostate pathways last year6 days median PSA to written plan
Prostate and PSA · Waterworks symptomsBook →
- Next · demo
- Mon 09:00
- GMC
- DEMO-7200011
3,400+ ENT operations13 yrs as a consultant
Sinus and nasal blockage · Snoring and sleep apnoeaBook →
- Next · demo
- Tue 14:00
- GMC
- DEMO-7200012
6,000+ hernia and gallbladder operations96% gallbladder patients home same day
Hernia · GallbladderBook →
- Next · demo
- Wed 10:00
- GMC
- DEMO-7200013
3,200+ day-case procedures1 hour typical time in the building
Haemorrhoids and fissures · Skin lesions and lipomasBook →
- Next · demo
- Wed 11:00
- GMC
- DEMO-7200014
30 yrs in NHS acute medicine620 second opinions coordinated
Second opinions · Unexplained symptomsBook →
[06]6 fixed-price packages · quoted in writing
Day surgery at a price that is the invoice.
Self-pay prices, fixed in writing before you attend. Day-surgery packages include the surgeon, anaesthetist, theatre, stay, medicines, two follow-ups and any return to theatre within 30 days; the initial consultation and any scan beforehand are priced separately. Insured patients: we bill your insurer directly with an authorisation number.
- Knee arthroscopyMr Daniel OkoyeSurgeon, anaesthetist, theatre, physio, follow-upsConsultation and MRIDay caseDesk in 1 week, sport in 6£4,650or £388/moBook
- GastroscopyDr Simon AldertonConsultant, sedation, biopsies, reportInitial consultation2 hoursWork next day£1,450or £121/moBook
- ColonoscopyDr Leila FarahaniConsultant, prep, sedation, polypectomy, histologyInitial consultation3 hoursWork next day£1,950or £163/moBook
- Hernia repairMr Richard CavendishSurgeon, anaesthetist, theatre, mesh, follow-upsConsultation and any scanDay caseDesk in 1 week, lifting in 6£3,250or £271/moBook
- Gallbladder removalMr Richard CavendishSurgeon, anaesthetist, theatre, one night, follow-upsConsultation and ultrasoundDay case or 1 nightDesk in 1 week, exercise in 4£6,450or £296/moBook
- Carpal tunnel releaseMiss Harriet VaneSurgeon, nerve test, theatre, follow-upsInitial consultation1 hourTyping in 3 days£2,150or £179/moBook
Guarantee
The 30-day promise
Every day-surgery package includes any return to theatre, any unplanned overnight stay and any wound review within 30 days of your operation, at no further charge.
- day-case complication rate
- unplanned overnight stays
Finance
Spread the cost of a package
Any day-surgery or endoscopy package over £1,000 can be spread over 12 months at 0%, or up to 48 months with interest. Decision in minutes, no deposit required.
- Hernia repair£271month · 12 months, 0%
- Knee arthroscopy£388month · 12 months, 0%
- Gallbladder removal£296month · 24 months, 9.9% APR
[07]Book online · confirmed within one working hour
Book in three steps
Choose what you need, pick a consultant and a time, tell us how to reach you and how you are paying. We confirm within one working hour, and insured patients get their authorisation checked before the appointment.
- What
- —
- When
- —
- Referral
- —
[08]Northgate Results · your results account
How you get your results
Every report, image and letter goes into your Northgate Results account the moment it is signed. You can share it with any doctor with one link. Nothing sits in a pile.
What happens when
- On the dayUltrasound, X-ray, ECG and endoscopy: the clinician tells you what they saw before you leave.
- Within 2 working daysMRI and CT reports are signed by a consultant radiologist and appear in your account. You get a text and an email.
- The same working day, if it mattersAnything that needs urgent action is phoned through to you and your referrer by the reporting consultant, before the report is even typed up.
- Within 7 working daysBiopsies and histology. The consultant who took them calls you with the result and the plan.
- Any timeDownload the images, share a link with your GP, consultant or insurer, or ask for a results call with a consultant radiologist for £95.
Turnaround board12 tests
- X-ray
- Same working day
- Ultrasound
- Verbal on the day; written next working day
- ECG
- Same visit
- Echocardiogram
- Same visit, verbal; report in 2 working days
- 24-hour or 7-day heart monitor
- 3 working days after return
- MRI
- 2 working days
- CT
- 2 working days
- CT coronary angiogram
- 3 working days
- Blood tests
- 24 hours; some specialist tests 5 days
- Endoscopy
- Verbal on the day; biopsies 7 working days
- Prostate MRI and PSA
- Written plan within 7 days of the first blood test
- Second opinion
- Written opinion within 10 working days
If a scan or test shows something that needs action, the reporting consultant phones you the same working day and tells your referrer. You are never left to find bad news in an online account.
[09]10 insurers billed directly
Insured? You pay the excess, nothing else.
Billed directly: give Rachel's team your policy number and authorisation code and you pay only your excess on the day. Consultations usually need a GP referral for cover; scans we request usually do not. Other insurers: pay the fixed price and claim it back with our itemised invoice.
- Bupa
- AXA Health
- Aviva
- Vitality
- WPA
- Cigna
- Healix
- Allianz
- Freedom Health
- The Exeter
Debit and credit cardBank transferInsurer billed directly0% finance over 12 months on packages over £1,000Corporate invoice
[10]Audit year 2025 · 18,400 scans, 6,900 consultations, 1,640 procedures
Our numbers, audited every January.
Every scan, consultation and operation at Northgate is logged. The figures below are ours alone, for the 2025 audit year, checked by an independent auditor. Demonstration data for this template.
- median, first call to consultant plan
- Working days from the first phone call to a written plan from a consultant. 90th percentile: 7 days.
- median, scan to report
- Working days from the scan to the consultant radiologist's report. 99.7% within two days.
- median, call to MRI
- From the first call to the scanner. Evening and Saturday slots keep it under 48 hours.
- median, PSA to written plan
- 410 prostate pathways from first blood test to the urologist's letter.
- day-case complication rate
- Any complication needing treatment within 30 days, across 1,640 procedures. Published day-case ranges are 1 to 3%.
- unplanned overnight stays
- Day-case patients kept in overnight, at our cost under the 30-day promise.
- median insurer claim settled
- From invoice to settlement across ten insurers. Patients are never billed while a claim is open.
- average review score
- 540 public Google reviews from patients seen here.
Safety, against published rates
- Wound infection after day surgeryPublished range 1 to 3%. Every wound is reviewed at two weeks.
- 0.5%
- Readmission within 30 daysEleven patients, all managed here under the 30-day promise.
- 0.7%
- Colonoscopy perforationNone in 1,120 procedures. Published rate about 1 in 1,500.
- 0
- Contrast reaction needing treatmentTwo mild reactions in 5,200 contrast scans, both treated on the spot.
- 0.04%
- Prostate biopsy infectionTransperineal route only. Published transrectal rates 2 to 5%.
- 0.2%
Method
Figures cover every patient seen between 1 January and 31 December 2025. Wait times are measured from the first contact logged in our booking system to the timestamp on the report or letter. Complications are counted if treated anywhere, which we check by phone at 30 days. Audited by an independent clinical auditor in February 2026. Demonstration data for this template.
- scans
- consultations
- procedures
[11]For GPs, physiotherapists and optometrists
Refer today, report in two working days.
GPs, physiotherapists, optometrists and consultants refer to us through the referrer portal or by secure email. Imaging is booked within 48 hours of the request, the report comes back to you in two working days, and your patient returns to your care with a letter at every step.
- Portal referrals for MRI, CT, ultrasound and X-ray: acknowledged within one working hour, scanned within 48 hours.
- Reports and images back to the referrer within two working days, with a phone call for anything urgent.
- Consultant appointments within five working days; you receive the clinic letter within two working days of the visit.
- Insured patients: we obtain the authorisation, you only need to send the letter.
- Self-pay patients pay the published price; no referral fees are paid or received.
- Direct line to the duty radiologist for protocol questions: 01632 960702.
Referrer channel
- Direct line
- 01632 960702
- Open
- Mon–Fri 07:30–20:00 · Sat 08:00–14:00
- Post
- Northgate House, WX1 4NQ
- Departments
- IMGCARORTGASUROENTSUR2OP
The referrer portal is a demonstration in this template; on a live site it would be the clinic's own secure system.
[12]4.9 · 540 Google reviews
Days, not months, in their words.
“Rang on a Monday about my knee. MRI Tuesday evening, Mr Okoye on Thursday with the scan on the screen, arthroscopy two weeks later. Back on the bike in six weeks, exactly as the sheet said.”
James W.
“My PSA had been sitting in a GP inbox for a month. Northgate did the blood, the MRI and the urologist in six days. It was benign. I got my summer back.”
Anita R.
“Gallbladder out at 9, home by 5, and the price on the quote was the price on the invoice. Bupa billed directly, I paid the excess and nothing else.”
Patrick O.
“The results account is the thing. Report in two days, a text to say it was there, and Dr Sterling rang me the same afternoon because something needed a follow-up. Nobody has ever rung me about a scan before.”
Helen M.
“Colonoscopy within a week of the consultation, polyps removed, Dr Farahani told me what she found before I had finished the toast. Parking barrier took two goes with the reference, hence four stars.”
Tom D.
“Second opinion on a shoulder operation I had been offered. Dr Ashdown chased my old scans herself; the answer was physio, not surgery. Worth every penny of the £350.”
Sunita K.
[13]Questions patients ask
The questions every first call asks.
Still unsure?
One call gives you a department, a date and a price. Rachel's team answers in under two minutes on average.
Do I need a GP referral?
Not for a self-pay scan or consultation: our clinical team does a short phone assessment and writes the request. Insurers usually need a GP referral before they will authorise a consultant, though most will cover a scan we request. Rachel's team checks your policy before you attend.
How fast, really?
Audited for 2025: median 38 hours from first call to MRI, median 4 working days from first call to a consultant's written plan, endoscopy within 7 days, day surgery within 3 weeks. The estimator shows the next available date for each department.
Is the price fixed?
Yes. Scan and consultation prices are published. Day-surgery packages are quoted in writing after your consultation and include the surgeon, anaesthetist, theatre, stay, medicines, two follow-ups and any return to theatre within 30 days. The quote is the invoice.
What is not included in a package?
The initial consultation, any scan before it, and anything unrelated to the operation. If a keyhole gallbladder has to become an open operation, or you need to stay overnight, that is covered. We say so on the quote.
Which insurers do you bill directly?
Bupa, AXA Health, Aviva, Vitality, WPA, Cigna, Healix, Allianz, Freedom Health and The Exeter. Give us your policy number and authorisation code; you pay only your excess on the day. Other insurers: pay the fixed price and claim it back with our itemised invoice.
How do I get my results?
Everything goes into your Northgate Results account when it is signed: MRI and CT within two working days, ultrasound and X-ray the same day, biopsies within seven working days. Anything urgent is phoned through the same day by the reporting consultant.
Who will I actually see?
A consultant, every time: fourteen of them, all with current NHS practice and GMC numbers listed on their profiles. Reports are written by our own consultant radiologists in the building.
Can I be seen in the evening or on a Saturday?
MRI runs until 20:00 Monday to Thursday and Saturday mornings. Consultants run evening clinics on Tuesdays and Thursdays, and Miss Pryce sees children on Saturday mornings. The finder filters by day.
[14]Wexbury · WX1 4NQ
Three minutes from the station. Two doors.
Foundry Square is the pedestrian square behind Wexbury Central station. Northgate House is the four-storey stone and glass building on its north side. Patients' cars use the Foundry Lane entrance around the back.
Entrance 01Step-free
Foundry Square (main)
IMGCARUROENT2OP
Drop-off bay outside; Foundry Square multi-storey two minutes away, validated to £4 for the day
Entrance 02Step-free
Foundry Lane (day surgery)
SURORTGAS
18 patient spaces including 4 blue badge, free on the day of your procedure, barrier opens with your booking reference
Getting here
- By train
- Wexbury Central is a three-minute walk across Foundry Square. Fast trains from London Paddington every 20 minutes, 41 minutes door to door.
- By car
- Sat-nav to WX1 4NQ brings you to Foundry Lane. Day-surgery and endoscopy patients park free on site; everyone else uses the Foundry Square multi-storey with validation at reception.
- By bus
- Routes 3, 7 and 21 stop on Northgate Street, one minute from the main entrance.
- After sedation or surgery
- You cannot drive for 24 hours after sedation and until you can brake sharply after surgery. Bring someone, or Rachel books a car at cost.
Step-free at both entrancesTwo lifts to every floorAccessible toilets on every floorHearing loop at receptionWheelchairs at the door on requestAssistance dogs welcome