For GPs, physiotherapists, optometrists and consultants
Refer today, report in two working days.
GPs, physiotherapists, optometrists and consultants refer to us through the referrer portal or by secure email. Imaging is booked within 48 hours of the request, the report comes back to you in two working days, and your patient returns to your care with a letter at every step.
- Next slot
- Tue 08:40Dr Naomi Sterling · demo
- Open
- Mon–Fri 07:30–20:00Sat 08:00–14:00
- Departments
- 8
- Consultants
- 14
The X-ray room 
MRI suite, ground floor 
CT, ground floor 
Consultant-led ultrasound
Referral form
Referrer channel
- Duty line
- 01632 960702
- Open
- Mon–Fri 07:30–20:00 · Sat 08:00–14:00
- Post
- Northgate House, WX1 4NQ
The referrer portal is a demonstration in this template; on a live site it would be the clinic's own secure system.
What we promise referrers6
- Portal referrals for MRI, CT, ultrasound and X-ray: acknowledged within one working hour, scanned within 48 hours.
- Reports and images back to the referrer within two working days, with a phone call for anything urgent.
- Consultant appointments within five working days; you receive the clinic letter within two working days of the visit.
- Insured patients: we obtain the authorisation, you only need to send the letter.
- Self-pay patients pay the published price; no referral fees are paid or received.
- Direct line to the duty radiologist for protocol questions: 01632 960702.
IMG · scan promisesScans within 48 hours
- MRI scan
- 48 hours
- 2 working days
- CT scan
- Same week
- 2 working days
- Ultrasound scan
- 48 hours
- Same day verbal
- X-ray
- Walk in
- Same day
If a scan or test shows something that needs action, the reporting consultant phones you the same working day and tells your referrer. You are never left to find bad news in an online account.
[02]Northgate Results · 12 tests
Turnaround, test by test.
If a scan or test shows something that needs action, the reporting consultant phones you the same working day and tells your referrer. You are never left to find bad news in an online account.
Turnaround
- X-ray
- Same working day
- Ultrasound
- Verbal on the day; written next working day
- ECG
- Same visit
- Echocardiogram
- Same visit, verbal; report in 2 working days
- 24-hour or 7-day heart monitor
- 3 working days after return
- MRI
- 2 working days
- CT
- 2 working days
- CT coronary angiogram
- 3 working days
- Blood tests
- 24 hours; some specialist tests 5 days
- Endoscopy
- Verbal on the day; biopsies 7 working days
- Prostate MRI and PSA
- Written plan within 7 days of the first blood test
- Second opinion
- Written opinion within 10 working days
median, first call to consultant plan
Working days from the first phone call to a written plan from a consultant. 90th percentile: 7 days.
median, scan to report
Working days from the scan to the consultant radiologist's report. 99.7% within two days.
median, call to MRI
From the first call to the scanner. Evening and Saturday slots keep it under 48 hours.
Insured patients
10 insurers billed directly. We obtain the authorisation; you send the letter.
BupaAXA HealthAvivaVitalityWPACigna
- Open
- Mon–Fri 07:30–20:00 · Sat 08:00–14:00
- Next slot
- Tue 08:40 · Dr Naomi Sterling (demo)
- Waiting
- Scans within 48 hours, consultants within 5 working days
- Where
- Northgate House, Wexbury WX1 4NQ
- Phone
- 01632 960700