IMGImaging · scan
Ultrasound scan
Consultant or senior sonographer ultrasound with a verbal result on the day. Abdomen, pelvis, thyroid, testes, joints and soft-tissue lumps.
- Next slot
- Tue 08:40Dr Naomi Sterling · demo
- Promise
- Scans within 48 hours
- Self-pay
- £220
- Consultants
- 3 in IMG
IMG[01] About
What the scan is.
Ultrasound is the scan you can talk through. The sonographer tells you what they see on the day, and the written report follows within one working day.
What happens
- Short preparation: fasting for gallbladder scans, a full bladder for pelvic
- 20 minutes with the sonographer or consultant
- A verbal result on the day, written report by the next working day
- Guided injections and biopsies can be booked from the same room
Every self-pay price is fixed in writing before you attend. Insured patients need an authorisation number from their insurer; we bill the insurer directly.
Included in £2204 lines
- Ultrasound of one region by a consultant or senior sonographer
- Verbal explanation on the day
- Written report within one working day
- Images in your results account
Self-pay, fixedIMG
£220from
Two areas £330
- Wait
- 48 hours
- Results
- Same day verbal
- Referral
- Not needed
- Takes
- 20 minutes
- Next · demo
- Tue 08:40
Insured: usually covered on our request; we check your policy and bill the insurer directly.
Suitable for
- Gallstones and liver
- Thyroid and neck lumps
- Testicular and groin lumps
- Tendons and joints
- Pelvic pain and fibroids
[02]IMG · the numbers
The numbers on this one.
Wait, results turnaround, the referral rule and what happens when, with the audited figure under them.
Numbers and risks
Wait
48 hours
Results
Same day verbal
Referral
Not needed
Takes
20 minutes
What happens when
- Same day
- Nothing to recover from. You hear the result before you leave.
Audited
Every scan, consultation and operation at Northgate is logged. The figures below are ours alone, for the 2025 audit year, checked by an independent auditor. Demonstration data for this template.
- median, first call to consultant plan
- 4 days
- median, call to MRI
- 38 hours
- day-case complication rate
- 0.6%
- unplanned overnight stays
- 0.9%
- median insurer claim settled
- 11 days
Northgate Results
How you get your results
- On the day
- Ultrasound, X-ray, ECG and endoscopy: the clinician tells you what they saw before you leave.
- Within 2 working days
- MRI and CT reports are signed by a consultant radiologist and appear in your account. You get a text and an email.
- The same working day, if it matters
- Anything that needs urgent action is phoned through to you and your referrer by the reporting consultant, before the report is even typed up.
- Within 7 working days
- Biopsies and histology. The consultant who took them calls you with the result and the plan.
If a scan or test shows something that needs action, the reporting consultant phones you the same working day and tells your referrer. You are never left to find bad news in an online account.
[03]Consultant radiologist, clinical director
Reported by Naomi Sterling.
Consultant and questions

- Next · demo
- Tue 08:40
- GMC
- DEMO-7200001
- Languages
- English, German
22,000+ scans reported1.6 days her median report time
Also in IMG
- Dr Kwame AsanteWed 10:20 · demo
- Dr Ingrid HalvorsenThu 09:00 · demo
Do I need a GP referral?
Not for a self-pay scan or consultation: our clinical team does a short phone assessment and writes the request. Insurers usually need a GP referral before they will authorise a consultant, though most will cover a scan we request. Rachel's team checks your policy before you attend.
How fast, really?
Audited for 2025: median 38 hours from first call to MRI, median 4 working days from first call to a consultant's written plan, endoscopy within 7 days, day surgery within 3 weeks. The estimator shows the next available date for each department.
Is the price fixed?
Yes. Scan and consultation prices are published. Day-surgery packages are quoted in writing after your consultation and include the surgeon, anaesthetist, theatre, stay, medicines, two follow-ups and any return to theatre within 30 days. The quote is the invoice.
What is not included in a package?
The initial consultation, any scan before it, and anything unrelated to the operation. If a keyhole gallbladder has to become an open operation, or you need to stay overnight, that is covered. We say so on the quote.
Which insurers do you bill directly?
Bupa, AXA Health, Aviva, Vitality, WPA, Cigna, Healix, Allianz, Freedom Health and The Exeter. Give us your policy number and authorisation code; you pay only your excess on the day. Other insurers: pay the fixed price and claim it back with our itemised invoice.
How do I get my results?
Everything goes into your Northgate Results account when it is signed: MRI and CT within two working days, ultrasound and X-ray the same day, biopsies within seven working days. Anything urgent is phoned through the same day by the reporting consultant.
- Open
- Mon–Fri 07:30–20:00 · Sat 08:00–14:00
- Next slot
- Tue 08:40 · Dr Naomi Sterling (demo)
- Waiting
- Scans within 48 hours, consultants within 5 working days
- Where
- Northgate House, Wexbury WX1 4NQ
- Phone
- 01632 960700



