IMGConsultant radiologist, clinical director · FRCR, MBBS
Dr Naomi Sterling
Musculoskeletal and body imaging. Fifteen years at a teaching hospital before founding Northgate with two colleagues in 2019. Reads every MRI request before it is booked.
- Next slot
- Tue 08:40Dr Naomi Sterling · demo
- Promise
- Scans within 48 hours
- From
- £120
- Consultants
- 3 in IMG
Dr Naomi Sterling 
MRI suite, ground floor 
CT, ground floor 
Ultrasound scan
IMG[01] Profile board
Profile
“A scan is not a result. A report you can act on, in your hands within two days, is the result.”
MRIUltrasoundMusculoskeletal imagingGuided injections
- scans reported
- her median report time
- founded Northgate
- 2019
- GMC
- DEMO-7200001
- Qualified
- FRCR, MBBS
- Languages
- English, German
- Video
- Video and in person
- In
- Mon · Tue · Wed · Thu · Fri
- Department
- Imaging →
Weekly diary · demoNext Tue 08:40
- Mon—
- Tue08:4009:2011:00
- Wed—
- Thu08:2010:0014:30
- Fri09:0013:20
- Sat—
IMG promiseScans within 48 hours
Slots are demonstration data from a mock weekly diary. Insured patients: we obtain the authorisation and bill your insurer directly; consultations usually need a GP referral for the insurer.
[02]2 services · reports and runs
What Sterling does here.
Services
[03]2 more in IMG
Colleagues in the department.
Colleagues and questions
- Next · demo
- Wed 10:20
- GMC
- DEMO-7200002
- Languages
- English, Twi
9,000+ CT scans reported12 yrs as a consultant
- Next · demo
- Thu 09:00
- GMC
- DEMO-7200003
- Languages
- English, Norwegian, Swedish
14,000+ scans reported1 in 6 re-reads changed a plan
Do I need a referral?
No. Our clinical team writes one after a short phone assessment. If you already have a letter from a GP or consultant, upload it when you book and we scan exactly what they asked for.
Will I get the result explained?
The report is written for a doctor, so we offer a 20-minute results call with a consultant for £95, or we send it straight to your GP or consultant at no charge.
Do I need a GP referral?
Not for a self-pay scan or consultation: our clinical team does a short phone assessment and writes the request. Insurers usually need a GP referral before they will authorise a consultant, though most will cover a scan we request. Rachel's team checks your policy before you attend.
How fast, really?
Audited for 2025: median 38 hours from first call to MRI, median 4 working days from first call to a consultant's written plan, endoscopy within 7 days, day surgery within 3 weeks. The estimator shows the next available date for each department.
Is the price fixed?
Yes. Scan and consultation prices are published. Day-surgery packages are quoted in writing after your consultation and include the surgeon, anaesthetist, theatre, stay, medicines, two follow-ups and any return to theatre within 30 days. The quote is the invoice.
What is not included in a package?
The initial consultation, any scan before it, and anything unrelated to the operation. If a keyhole gallbladder has to become an open operation, or you need to stay overnight, that is covered. We say so on the quote.
Which insurers do you bill directly?
Bupa, AXA Health, Aviva, Vitality, WPA, Cigna, Healix, Allianz, Freedom Health and The Exeter. Give us your policy number and authorisation code; you pay only your excess on the day. Other insurers: pay the fixed price and claim it back with our itemised invoice.
How do I get my results?
Everything goes into your Northgate Results account when it is signed: MRI and CT within two working days, ultrasound and X-ray the same day, biopsies within seven working days. Anything urgent is phoned through the same day by the reporting consultant.
Who will I actually see?
A consultant, every time: fourteen of them, all with current NHS practice and GMC numbers listed on their profiles. Reports are written by our own consultant radiologists in the building.
ImagingIMG · 4 services
3T MRI, low-dose CT, ultrasound and X-ray on the ground floor, reported by our own consultant radiologists. Most scans are done within 48 hours of your call and reported within two working days.
Department →- Open
- Mon–Fri 07:30–20:00 · Sat 08:00–14:00
- Next slot
- Tue 08:40 · Dr Naomi Sterling (demo)
- Waiting
- Scans within 48 hours, consultants within 5 working days
- Where
- Northgate House, Wexbury WX1 4NQ
- Phone
- 01632 960700