2OPSecond opinion
Second opinion
Send us your scans, letters and results. A consultant in the right specialty reviews everything, sees you in person or by video, and writes a plain-English opinion you can take back to your own doctor.
- Next slot
- Wed 11:00Dr Margaret Ashdown · demo
- Promise
- Written opinion within 10 working days
- From
- £350
- Consultants
- 1 in 2OP
A radiologist's reporting station 
Dr Margaret Ashdown 
Rachel Ambrose 
MRI suite, ground floor
[01]2OP · 1 service
What we do here, priced.
Self-pay prices, fixed in writing before you attend. Day-surgery packages include the surgeon, anaesthetist, theatre, stay, medicines, two follow-ups and any return to theatre within 30 days; the initial consultation and any scan beforehand are priced separately. Insured patients: we bill your insurer directly with an authorisation number.
Services
- Second opinion30 minutes, plus review timeConsultationVideo within 5 daysWritten opinion in 10 working daysNot needed£350Includes a 30-minute consultationBook
[02]1 consultant in 2OP · current NHS practice
The consultant.
Registration, languages, video availability and the next free slot on every tile; the profile and the weekly diary are on the consultants page.
Consultants
- Next · demo
- Wed 11:00
- GMC
- DEMO-7200014
- Languages
- English
30 yrs in NHS acute medicine620 second opinions coordinated
2OP boardDemo data
Promise
Written opinion within 10 working days
- Next slot
- Wed 11:00 · demo
- From
- £350
- Entrance
- Foundry Square (main) · step-free
How it runs
Send us your scans, letters and results. A consultant in the right specialty reviews everything, sees you in person or by video, and writes a plain-English opinion you can take back to your own doctor.
[03]1 condition from what to book for what
What brings people to this department.
Conditions, results and insurers
A diagnosis you want checked
RoutineSurgery offered, a scan reported normal while symptoms continue, or a long wait for the next step.
· Unsure about a plan· Conflicting advice· Symptoms despite a normal scan
→ Second opinion: send everything, video within five days, written opinion in ten. Second opinion
Results turnaroundNorthgate Results
- Second opinion
- Written opinion within 10 working days
If a scan or test shows something that needs action, the reporting consultant phones you the same working day and tells your referrer. You are never left to find bad news in an online account.
Entrance and parking
Foundry Square (main)
Drop-off bay outside; Foundry Square multi-storey two minutes away, validated to £4 for the day · Step-free
Insured · 10 insurers billed directly
Billed directly: give Rachel's team your policy number and authorisation code and you pay only your excess on the day. Consultations usually need a GP referral for cover; scans we request usually do not. Other insurers: pay the fixed price and claim it back with our itemised invoice.
BupaAXA HealthAvivaVitalityWPACignaHealixAllianzFreedom HealthThe Exeter
[04]Questions patients ask
Questions this department is asked.
Events and questions
Your first consultation
£350 · 30 to 40 minutes
- A consultant, never a registrar
- Any scan you need booked within 48 hours, often beforehand
- Tests done on the day where the room allows: ECG, endoscopy, hearing, bloods
- A written plan and a letter to your GP within two working days
Do I need a GP referral?
Not for a self-pay scan or consultation: our clinical team does a short phone assessment and writes the request. Insurers usually need a GP referral before they will authorise a consultant, though most will cover a scan we request. Rachel's team checks your policy before you attend.
How fast, really?
Audited for 2025: median 38 hours from first call to MRI, median 4 working days from first call to a consultant's written plan, endoscopy within 7 days, day surgery within 3 weeks. The estimator shows the next available date for each department.
Is the price fixed?
Yes. Scan and consultation prices are published. Day-surgery packages are quoted in writing after your consultation and include the surgeon, anaesthetist, theatre, stay, medicines, two follow-ups and any return to theatre within 30 days. The quote is the invoice.
What is not included in a package?
The initial consultation, any scan before it, and anything unrelated to the operation. If a keyhole gallbladder has to become an open operation, or you need to stay overnight, that is covered. We say so on the quote.
Which insurers do you bill directly?
Bupa, AXA Health, Aviva, Vitality, WPA, Cigna, Healix, Allianz, Freedom Health and The Exeter. Give us your policy number and authorisation code; you pay only your excess on the day. Other insurers: pay the fixed price and claim it back with our itemised invoice.
How do I get my results?
Everything goes into your Northgate Results account when it is signed: MRI and CT within two working days, ultrasound and X-ray the same day, biopsies within seven working days. Anything urgent is phoned through the same day by the reporting consultant.
- Open
- Mon–Fri 07:30–20:00 · Sat 08:00–14:00
- Next slot
- Tue 08:40 · Dr Naomi Sterling (demo)
- Waiting
- Scans within 48 hours, consultants within 5 working days
- Where
- Northgate House, Wexbury WX1 4NQ
- Phone
- 01632 960700