SURDay surgery
Day surgery
Hernia, gallbladder, carpal tunnel, lumps and skin lesions, haemorrhoids, circumcision. Two day-case theatres, home the same day, and a package price that includes everything on the list.
- Next slot
- Tue 14:00Mr Richard Cavendish · demo
- Promise
- Surgery within 3 weeks
- From
- £2,150
- Consultants
- 2 in SUR
Theatre one, second floor 
Recovery bays, second floor 
Carpal tunnel release 
Mr Richard Cavendish
[01]SUR · 4 services
What we do here, priced.
Self-pay prices, fixed in writing before you attend. Day-surgery packages include the surgeon, anaesthetist, theatre, stay, medicines, two follow-ups and any return to theatre within 30 days; the initial consultation and any scan beforehand are priced separately. Insured patients: we bill your insurer directly with an authorisation number.
Services
- Hernia repair1 hour in theatre, home in 4Fixed priceDay caseDesk in 1 week, lifting in 6Excludes consultation and any scan£3,250or £271/moBook
- Gallbladder removal1 hour in theatre, home same day or nextFixed priceDay case or 1 nightDesk in 1 week, exercise in 4Excludes consultation and ultrasound£6,450or £296/moBook
- Carpal tunnel release20 minutes, home in 1 hourFixed price1 hourTyping in 3 daysExcludes initial consultation£2,150or £179/moBook
- Knee arthroscopy1 hour in theatre, home in 4Fixed priceDay caseDesk in 1 week, sport in 6Excludes consultation and mri£4,650or £388/moBook
[02]2 consultants in SUR · current NHS practice
The consultants.
Registration, languages, video availability and the next free slot on every tile; the profile and the weekly diary are on the consultants page.
Consultants
- Next · demo
- Tue 14:00
- GMC
- DEMO-7200012
- Languages
- English
6,000+ hernia and gallbladder operations96% gallbladder patients home same day
- Next · demo
- Wed 10:00
- GMC
- DEMO-7200013
- Languages
- English, Turkish
3,200+ day-case procedures1 hour typical time in the building
SUR boardDemo data
Promise
Surgery within 3 weeks
- Next slot
- Tue 14:00 · demo
- From
- £2,150
- Entrance
- Foundry Lane (day surgery) · step-free
[03]4 fixed-price packages · The 30-day promise
Fixed price means fixed.
Every day-surgery package includes any return to theatre, any unplanned overnight stay and any wound review within 30 days of your operation, at no further charge.
Packages
- Hernia repairMr Richard CavendishSurgeon, anaesthetist, theatre, mesh, follow-upsConsultation and any scanDay caseDesk in 1 week, lifting in 6£3,250or £271/moBook
- Gallbladder removalMr Richard CavendishSurgeon, anaesthetist, theatre, one night, follow-upsConsultation and ultrasoundDay case or 1 nightDesk in 1 week, exercise in 4£6,450or £296/moBook
- Carpal tunnel releaseMiss Harriet VaneSurgeon, nerve test, theatre, follow-upsInitial consultation1 hourTyping in 3 days£2,150or £179/moBook
- Knee arthroscopyMr Daniel OkoyeSurgeon, anaesthetist, theatre, physio, follow-upsConsultation and MRIDay caseDesk in 1 week, sport in 6£4,650or £388/moBook
[04]2 conditions from what to book for what
What brings people to this department.
Conditions, results and insurers
A groin or tummy bulge
RoutineA soft lump that appears when you cough or stand and goes when you lie down.
· Bulge on standing· Ache by the evening· Goes when lying down
→ General surgery consultation; day-case repair within three weeks. Stuck and painful now: A&E. Hernia repair
Pain after meals under the ribs
This weekGallstone pain: right upper tummy, after fatty food, sometimes into the shoulder.
· Pain after meals· Right upper tummy· Into the back or shoulder· Nausea
→ Ultrasound within 48 hours, surgeon within five days, keyhole surgery within three weeks. Gallbladder removal
Results turnaroundNorthgate Results
- X-ray
- Same working day
- Ultrasound
- Verbal on the day; written next working day
- ECG
- Same visit
- Echocardiogram
- Same visit, verbal; report in 2 working days
If a scan or test shows something that needs action, the reporting consultant phones you the same working day and tells your referrer. You are never left to find bad news in an online account.
Entrance and parking
Foundry Lane (day surgery)
18 patient spaces including 4 blue badge, free on the day of your procedure, barrier opens with your booking reference · Step-free
Insured · 10 insurers billed directly
Billed directly: give Rachel's team your policy number and authorisation code and you pay only your excess on the day. Consultations usually need a GP referral for cover; scans we request usually do not. Other insurers: pay the fixed price and claim it back with our itemised invoice.
BupaAXA HealthAvivaVitalityWPACignaHealixAllianzFreedom HealthThe Exeter
[05]Questions patients ask
Questions this department is asked.
Events and questions
Your first consultation
£2,150 · 30 to 40 minutes
- A consultant, never a registrar
- Any scan you need booked within 48 hours, often beforehand
- Tests done on the day where the room allows: ECG, endoscopy, hearing, bloods
- A written plan and a letter to your GP within two working days
Do I need a GP referral?
Not for a self-pay scan or consultation: our clinical team does a short phone assessment and writes the request. Insurers usually need a GP referral before they will authorise a consultant, though most will cover a scan we request. Rachel's team checks your policy before you attend.
How fast, really?
Audited for 2025: median 38 hours from first call to MRI, median 4 working days from first call to a consultant's written plan, endoscopy within 7 days, day surgery within 3 weeks. The estimator shows the next available date for each department.
Is the price fixed?
Yes. Scan and consultation prices are published. Day-surgery packages are quoted in writing after your consultation and include the surgeon, anaesthetist, theatre, stay, medicines, two follow-ups and any return to theatre within 30 days. The quote is the invoice.
What is not included in a package?
The initial consultation, any scan before it, and anything unrelated to the operation. If a keyhole gallbladder has to become an open operation, or you need to stay overnight, that is covered. We say so on the quote.
Which insurers do you bill directly?
Bupa, AXA Health, Aviva, Vitality, WPA, Cigna, Healix, Allianz, Freedom Health and The Exeter. Give us your policy number and authorisation code; you pay only your excess on the day. Other insurers: pay the fixed price and claim it back with our itemised invoice.
How do I get my results?
Everything goes into your Northgate Results account when it is signed: MRI and CT within two working days, ultrasound and X-ray the same day, biopsies within seven working days. Anything urgent is phoned through the same day by the reporting consultant.
- Open
- Mon–Fri 07:30–20:00 · Sat 08:00–14:00
- Next slot
- Tue 08:40 · Dr Naomi Sterling (demo)
- Waiting
- Scans within 48 hours, consultants within 5 working days
- Where
- Northgate House, Wexbury WX1 4NQ
- Phone
- 01632 960700