SURConsultant general surgeon · FRCS, MD
Mr Richard Cavendish
Hernia and gallbladder. Twenty-two years in the NHS, laparoscopic lead, and the surgeon who wrote our fixed-price package rules.
- Next slot
- Tue 14:00Mr Richard Cavendish · demo
- Promise
- Surgery within 3 weeks
- From
- £2,150
- Consultants
- 2 in SUR
SUR[01] Profile board
Profile
“The price includes anything that goes wrong in the first thirty days. Otherwise it is not a fixed price, it is an estimate.”
HerniaGallbladderLaparoscopic surgeryLumps and bumps
- hernia and gallbladder operations
- gallbladder patients home same day
- wound infection rate
- GMC
- DEMO-7200012
- Qualified
- FRCS, MD
- Languages
- English
- Video
- Video and in person
- In
- Mon · Tue · Thu
- Department
- Day surgery →
Weekly diary · demoNext Tue 14:00
- Mon08:3009:10
- Tue14:0014:4015:2016:00
- Wed—
- Thu08:3010:0011:30
- Fri—
- Sat—
SUR promiseSurgery within 3 weeks
Slots are demonstration data from a mock weekly diary. Insured patients: we obtain the authorisation and bill your insurer directly; consultations usually need a GP referral for the insurer.
[02]2 services · operates on
What Cavendish does here.
Services
- Gallbladder removal1 hour in theatre, home same day or nextDay case or 1 nightDesk in 1 week, exercise in 4£6,450or £296/moBook
[03]1 more in SUR
Colleagues in the department.
Colleagues and questions

- Next · demo
- Wed 10:00
- GMC
- DEMO-7200013
- Languages
- English, Turkish
3,200+ day-case procedures1 hour typical time in the building
Do I need a GP referral?
Not for a self-pay scan or consultation: our clinical team does a short phone assessment and writes the request. Insurers usually need a GP referral before they will authorise a consultant, though most will cover a scan we request. Rachel's team checks your policy before you attend.
How fast, really?
Audited for 2025: median 38 hours from first call to MRI, median 4 working days from first call to a consultant's written plan, endoscopy within 7 days, day surgery within 3 weeks. The estimator shows the next available date for each department.
Is the price fixed?
Yes. Scan and consultation prices are published. Day-surgery packages are quoted in writing after your consultation and include the surgeon, anaesthetist, theatre, stay, medicines, two follow-ups and any return to theatre within 30 days. The quote is the invoice.
What is not included in a package?
The initial consultation, any scan before it, and anything unrelated to the operation. If a keyhole gallbladder has to become an open operation, or you need to stay overnight, that is covered. We say so on the quote.
Which insurers do you bill directly?
Bupa, AXA Health, Aviva, Vitality, WPA, Cigna, Healix, Allianz, Freedom Health and The Exeter. Give us your policy number and authorisation code; you pay only your excess on the day. Other insurers: pay the fixed price and claim it back with our itemised invoice.
How do I get my results?
Everything goes into your Northgate Results account when it is signed: MRI and CT within two working days, ultrasound and X-ray the same day, biopsies within seven working days. Anything urgent is phoned through the same day by the reporting consultant.
- Open
- Mon–Fri 07:30–20:00 · Sat 08:00–14:00
- Next slot
- Tue 08:40 · Dr Naomi Sterling (demo)
- Waiting
- Scans within 48 hours, consultants within 5 working days
- Where
- Northgate House, Wexbury WX1 4NQ
- Phone
- 01632 960700



