ORTOrthopaedics & sports injury · consultation
Orthopaedic & sports injury consultation
A consultant orthopaedic surgeon within five working days, with MRI done beforehand so the first appointment is a decision, not a wait.
- Next slot
- Mon 14:00Mr Daniel Okoye · demo
- Promise
- Consultant within 5 working days
- Self-pay
- £250
- Consultants
- 2 in ORT
A consultant showing a patient an MRI of a knee on a large screen 
Theatre one, second floor 
Mr Daniel Okoye 
Miss Harriet Vane
ORT[01] About
What the appointment is.
When you book, our clinical team asks whether an MRI first would save you a visit. If it would, we scan you within 48 hours so the consultant has the images in front of you both.
What happens
- Optional MRI or X-ray before the appointment
- 30 minutes with a consultant orthopaedic surgeon
- Injections in clinic where appropriate
- Physiotherapy plan, or a fixed-price surgery package in writing
Every self-pay price is fixed in writing before you attend. Insured patients need an authorisation number from their insurer; we bill the insurer directly.
Included in £2504 lines
- 30-minute consultation with a consultant surgeon
- Review of any scans you bring or we take
- Written plan and GP letter
- Fixed-price quote for any surgery, valid three months
Self-pay, fixedORT
£250from
MRI beforehand £395
- Wait
- 5 working days
- Results
- Plan on the day
- Referral
- Insured: yes. Self-pay: no
- Takes
- 30 minutes
- Next · demo
- Mon 14:00
Insured: your insurer will usually ask for a GP referral; we obtain the authorisation and bill directly.
Suitable for
- Knee, hip and shoulder pain
- Sports injuries and ligament tears
- Hand and wrist problems
- Back and neck pain with a scan already done
[02]ORT · the numbers
The numbers on this one.
Wait, results turnaround, the referral rule and what happens when, with the audited figure under them.
Numbers and risks
Wait
5 working days
Results
Plan on the day
Referral
Insured: yes. Self-pay: no
Takes
30 minutes
Audited
Every scan, consultation and operation at Northgate is logged. The figures below are ours alone, for the 2025 audit year, checked by an independent auditor. Demonstration data for this template.
- median, first call to consultant plan
- 4 days
- median, call to MRI
- 38 hours
- day-case complication rate
- 0.6%
- unplanned overnight stays
- 0.9%
- median insurer claim settled
- 11 days
Northgate Results
How you get your results
- On the day
- Ultrasound, X-ray, ECG and endoscopy: the clinician tells you what they saw before you leave.
- Within 2 working days
- MRI and CT reports are signed by a consultant radiologist and appear in your account. You get a text and an email.
- The same working day, if it matters
- Anything that needs urgent action is phoned through to you and your referrer by the reporting consultant, before the report is even typed up.
- Within 7 working days
- Biopsies and histology. The consultant who took them calls you with the result and the plan.
If a scan or test shows something that needs action, the reporting consultant phones you the same working day and tells your referrer. You are never left to find bad news in an online account.
[03]Consultant orthopaedic surgeon
Reported by Daniel Okoye.
Consultant and questions
- Next · demo
- Mon 14:00
- GMC
- DEMO-7200006
- Languages
- English, Igbo
4,200+ knee operations220 arthroscopies last year
Also in ORT
- Miss Harriet VaneTue 10:00 · demo
Do I need a GP referral?
Not for a self-pay scan or consultation: our clinical team does a short phone assessment and writes the request. Insurers usually need a GP referral before they will authorise a consultant, though most will cover a scan we request. Rachel's team checks your policy before you attend.
How fast, really?
Audited for 2025: median 38 hours from first call to MRI, median 4 working days from first call to a consultant's written plan, endoscopy within 7 days, day surgery within 3 weeks. The estimator shows the next available date for each department.
Is the price fixed?
Yes. Scan and consultation prices are published. Day-surgery packages are quoted in writing after your consultation and include the surgeon, anaesthetist, theatre, stay, medicines, two follow-ups and any return to theatre within 30 days. The quote is the invoice.
What is not included in a package?
The initial consultation, any scan before it, and anything unrelated to the operation. If a keyhole gallbladder has to become an open operation, or you need to stay overnight, that is covered. We say so on the quote.
Which insurers do you bill directly?
Bupa, AXA Health, Aviva, Vitality, WPA, Cigna, Healix, Allianz, Freedom Health and The Exeter. Give us your policy number and authorisation code; you pay only your excess on the day. Other insurers: pay the fixed price and claim it back with our itemised invoice.
How do I get my results?
Everything goes into your Northgate Results account when it is signed: MRI and CT within two working days, ultrasound and X-ray the same day, biopsies within seven working days. Anything urgent is phoned through the same day by the reporting consultant.
- Open
- Mon–Fri 07:30–20:00 · Sat 08:00–14:00
- Next slot
- Tue 08:40 · Dr Naomi Sterling (demo)
- Waiting
- Scans within 48 hours, consultants within 5 working days
- Where
- Northgate House, Wexbury WX1 4NQ
- Phone
- 01632 960700