Physiotherapy · appointment
Physiotherapy
Assessed within 48 hours, treated in the same session, with a plan you can do at home. £68 first visit.
- From
- £68
- Follow-ups £55
- Typical visit
- 45 minutes first visit, 30 minutes after
- Seen
- Within 48 hours
- Department
- PhysioPhysiotherapy
What happens
Before, during, after.
Two chartered physiotherapists on the first floor, with a small gym and a treatment room. Most people are seen within 48 hours and need three to six sessions.
What happens
- 45-minute assessment: history, movement, hands-on examination
- Treatment starts in the same session
- A short home programme in your portal with videos
- Review every one to two weeks; discharged when you say so, not when the sessions run out
If the physio thinks you need a scan or a GP, the ultrasound is downstairs and the GP is across the corridor; both usually happen the same day.
Right for
- Back, neck and shoulder pain
- Sports injuries and running niggles
- Post-operative rehabilitation
- Pelvic floor problems, before and after birth
Counted last yearAverage 4.2 sessions to discharge in 2025; 89% reported their goal metHow we count →
The fee
Follow-ups £55
Included in the fee
- 45-minute assessment and first treatment
- Home exercise programme with videos in your portal
- Direct access to our ultrasound and GPs the same day
- Letter to your GP or insurer
- Pelvic health physiotherapy with Lucy Fairweather
Not the right door for
- Sudden loss of bladder control or numbness in the saddle area: A&E today
- Pain after a fall in someone over 65: GP first for an X-ray decision
Who does it
Ben Okafor and the physiotherapy team.
Ben Okafor
Lead physiotherapist · BSc (Hons) Physiotherapy, MCSP · HCPC DEMO-PH71001
“You are discharged when you can do the thing you came in unable to do, not when the sessions run out.”
Consults Mon Tue Wed Thu Fri
- to a first assessment
- sessions to discharge on average
- in practice
Also in physiotherapy
- Door
- Rear yard, Tanner Street
- Parking
- 8 spaces and two bike racks; lift to the physio gym
Questions patients ask
Asked before booking.
Which insurers do you work with?
Bupa, AXA Health, Aviva, Vitality, WPA, Cigna, Healix and Freedom. GP appointments are usually not covered by insurance; consultant departments (dermatology, paediatrics, gynaecology, psychiatry), physiotherapy and diagnostics usually are, with a GP referral, which we write the same morning. Tom checks your pre-authorisation before you are seen.
How do I get my results?
Through your portal, once a clinician has reviewed them. Most blood results are there within 24 hours, ultrasound reports within one working day, smears in 10 working days, histology in 10 working days. Anything abnormal is phoned by the clinician; we never leave a worrying result to be found online.
Can I really be seen today?
Most days, yes. Ring or book online before 10:00 on a weekday and a GP sees you that day; last year 92% of same-day requests were. Two dental emergency slots are kept every morning. Sundays 9:00 to 13:00 are urgent GP only.
What does the price include?
Everything written at the appointment: private prescriptions (medicines at cost), sick notes, fit-to-fly letters, referral letters and the summary in your portal. Tests are priced separately and told to you before they are done.
Where do I park?
Each entrance has its own car park: Station Approach (24 spaces, four blue-badge) for GP and diagnostics, Mill Lane (10, pram-friendly) for children and women's health, and the rear yard on Tanner Street (8) for physio and dental. Two hours free with a code from reception.
Also in physiotherapy
The physiotherapy department →Every department →
Also priced in physiotherapy
How long results take
Every department, one phone number.
One building, every doctor. GP, children, skin, physio, dental, women's health, mental health and diagnostics in Fenbridge.
- Open
- Mon–Fri 07:30–20:00Sat 08:00–16:00Sun 09:00–13:00
- Waiting
- Routine GP within 2 days, same-day most days
- Departments
- GP · Children · Skin · Physio · Dental · Women · Mind · Tests
- 4.8 from 230 reviews
- Where
- Meridian House, 12 Station Approach, Fenbridge