Riverside Rehab app
Next.
What happens after your first session
The first session ends with a plan, not a leaflet. Here is what arrives, when, and who is watching between appointments. Everything lives in the Riverside Rehab app, which also works as a plain web page if you would rather not install anything.
- Your first session
- £68
- Length
- 45 minutes
- Open
- Mon–Fri 07:00–20:00
Next.
5 moments, in order.
01
Before you leave
Your physio shows you the diagnosis on the screen, the three exercises you are starting with, and the number of sessions they expect. You book the next one at the desk with Beth.
02
The same evening
Your programme lands in the app with a video of each exercise, filmed here, and a plain-words summary of what we found. Insured patients: the invoice goes to your insurer, not you.
03
Within 48 hours
Your physio checks in through the app: how did the exercises feel? Adjustments happen here, not at the next appointment.
04
Session two, usually within a week
Measurements against session one: range, strength, pain score. Exercises progressed. You see the line move.
05
Discharge, average session four
A maintenance plan, a clear list of what would bring you back, and a free first class in the studio if strength is the next step.
What arrives, and when
Turnaround, in writing.
- 01Exercise programme in the app
- Same day
- 02Insurer invoice
- Within 3 working days
- 03Letter to your GP or consultant
- Within 5 working days
- 04MRI or X-ray referral
- Written the same day; scan usually within a week
- 05Return-to-sport test report
- Same day, to you and your coach
- 06Surgeon's progress report (post-op)
- Two working days before each review
- 07Desk assessment report
- Within 2 working days
Riverside Rehab app
A mock of the app screen; it also works as a plain web page.
If we find something that needs a doctor
If an assessment finds something that needs a doctor rather than a physio, we tell you there and then, write to your GP the same day, and phone them if it cannot wait. In 2025 that happened 41 times; nobody was sent home with a leaflet.
Injured today?
Same week, 48 hours for an acute injury.
Phone and Beth answers. Tell her where it hurts and when you can come in; she finds the physio and the slot, and checks your insurer's rules before you arrive.
01632 960800