Skip to content
A physiotherapist scanning a patient's calf with a portable ultrasound (AI-generated demonstration image)

16 conditions

Point.

Conditions by body part

What we see most, region by region, with how urgent it is and which clinic to book. Written by our physios in plain words. If your symptoms match a same-day line, do not wait for us.

Conditions
16
Same day
1 needs a call today
Routine
9 book the normal way
  • Routine

    Desk neck and tension headaches

    Neck and shoulder pain that builds through the working week, often with a headache at the back of the head.

    • Aching across the top of the shoulders and neck
    • Headache from the back of the head to behind the eyes
    • Worse by Friday, better by Monday
    • Stiff turning the head

    A physio assessment for the neck, then a desk assessment for the cause. Acupuncture helps the headache in many people.

    Desk (DSE) assessment

  • Routine

    Desk neck and tension headaches

    Neck and shoulder pain that builds through the working week, often with a headache at the back of the head.

    • Aching across the top of the shoulders and neck
    • Headache from the back of the head to behind the eyes
    • Worse by Friday, better by Monday
    • Stiff turning the head

    A physio assessment for the neck, then a desk assessment for the cause. Acupuncture helps the headache in many people.

    Desk (DSE) assessment

  • Routine

    Rotator cuff related shoulder pain

    The most common shoulder problem: tendons around the shoulder irritated by load, posture or a change in activity.

    • Pain on the outside of the upper arm
    • Painful arc lifting the arm out to the side
    • Pain lying on that side at night
    • Weakness reaching up or behind

    Assessment; ultrasound in the room if we need it. A loading programme over six to twelve weeks is the mainstay.

    Initial physiotherapy assessment

  • Routine

    Frozen shoulder

    The shoulder capsule tightens and the joint stiffens over months. Painful first, then stiff, then it thaws. Slow but it does end.

    • Deep shoulder pain that is worse at night
    • Loss of movement in every direction, especially turning the arm out
    • Trouble with bra straps, coat sleeves and reaching a back pocket
    • Age 40 to 60, more often with diabetes

    Assessment to confirm it and rule out the joint itself. We treat the stiffness, and refer for a hydrodilatation injection when the pain phase is stubborn.

    Initial physiotherapy assessment

  • Same day

    Cauda equina warning signs

    Pressure on the bundle of nerves at the base of the spine. Rare, and an emergency.

    • Numbness around the saddle area or inner thighs
    • Difficulty starting or stopping urine, or loss of bladder or bowel control
    • Weakness or numbness in both legs
    • New back pain with any of the above

    Go to A&E now or call 999. Do not book physiotherapy first.

  • This week

    Acute low back pain

    The back that went while lifting, bending or for no reason at all. Alarming, common and almost always settles.

    • Sudden pain across the lower back
    • Stiffness getting up or bending
    • Pain with sitting or standing too long
    • Sometimes pain into the buttock

    Keep moving gently, avoid bed rest, and book an assessment this week. Most people need two to four sessions.

    Initial physiotherapy assessment

  • This week

    Sciatica (lumbar radiculopathy)

    A nerve in the lower back irritated by a disc or a narrowed space, felt down the leg.

    • Pain from the buttock down the back or side of the leg
    • Pins and needles or numbness in the foot
    • Worse with coughing, sneezing or sitting
    • Weakness lifting the foot or toes

    Assessment this week; we grade the nerve involvement and set a plan. Weakness that is getting worse is seen the same day.

    Initial physiotherapy assessment

  • Routine

    Greater trochanteric pain syndrome

    Pain on the outside of the hip from the gluteal tendons and bursa. Used to be called hip bursitis. Common in runners and in women over 45.

    • Pain on the bony point on the outside of the hip
    • Worse lying on that side, climbing stairs or standing on one leg
    • Ache down the outside of the thigh
    • Sitting cross-legged makes it worse

    Assessment, then a gluteal loading programme; shockwave if it is older than three months. We avoid steroid injections as the first step.

    Shockwave therapy, course of three

  • This week

    Pelvic girdle pain in pregnancy

    Pain at the front or back of the pelvis in pregnancy, from the joints and the muscles around them. One in five pregnancies. Treatable.

    • Pain over the pubic bone, the groin or the back of the pelvis
    • Worse walking, stairs, turning in bed and standing on one leg
    • Clicking or grinding at the front
    • Usually starts in the second trimester

    Women's health physio this week: hands-on treatment, a support belt if it helps, and the exercises and positions that make it manageable.

    Pregnancy and postnatal physiotherapy

  • This week

    Hamstring strain

    A tear in the muscle at the back of the thigh, usually sprinting or kicking. Graded one to three; grade matters for the return date.

    • Sudden pain at the back of the thigh while running
    • Sometimes a pop or a feeling of being kicked
    • Bruising a few days later
    • Pain stretching or sitting on it

    Sports injury assessment within 48 hours; ultrasound to grade it. Grade one is back in two to three weeks, grade two in four to eight, with testing before you sprint.

    Sports injury assessment

  • This week

    ACL injury

    The main stabilising ligament in the knee, torn by a twist or landing, often with a pop and rapid swelling.

    • A pop at the moment of injury
    • Swelling within a few hours
    • The knee giving way or feeling untrustworthy
    • Unable to carry on playing

    If you cannot put weight on it, urgent care for an X-ray first. Otherwise sports injury assessment within 48 hours; we refer for MRI the same day if the examination suggests a tear, and start prehab.

    Sports injury assessment

  • Routine

    Runner's knee (patellofemoral pain)

    Pain around or behind the kneecap from the way it loads, usually a training or strength story rather than damage.

    • Ache around or behind the kneecap
    • Worse on stairs, hills, squats and after sitting
    • Often both knees
    • Rarely swells

    Running gait analysis package: the treadmill usually shows the cause, and the fix is strength plus a change in load.

    Running gait analysis package

  • Routine

    Shin splints (medial tibial stress syndrome)

    Pain along the inside of the shin from too much running too soon, or a change in surface or shoes.

    • Ache along the inside edge of the shin bone
    • Worse at the start of a run, sometimes easing, then worse after
    • Tender to press along the bone
    • Both shins, often

    Running MOT or gait analysis package; a focal spot of bone pain that hurts to hop on is treated as a possible stress fracture and imaged first.

    Running MOT

  • Routine

    Achilles tendinopathy

    The big tendon at the back of the heel thickened and painful from load it was not ready for.

    • Pain and stiffness in the tendon first thing in the morning
    • Eases with walking, worse after running
    • A tender thickened spot a few centimetres above the heel
    • Long history in most people

    Loading programme is the treatment; shockwave alongside it if it is older than three months. Runners take the gait analysis package.

    Shockwave therapy, course of three

  • Routine

    Plantar fasciitis

    Heel pain from the band of tissue under the foot. The first steps in the morning are the giveaway.

    • Sharp pain under the heel with the first steps of the day
    • Eases with walking, returns after sitting
    • Worse barefoot on hard floors
    • Can last a year without treatment

    Assessment, calf and foot loading, taping or a temporary insole, and the shockwave course if it is older than three months. NICE-recognised for this.

    Shockwave therapy, course of three

  • This week

    Ankle sprain

    Ligaments on the outside of the ankle overstretched by a roll. Most heal well; the ones that do not are the ones nobody rehabbed.

    • Rolled the ankle, swelling on the outside
    • Bruising over a day or two
    • Pain walking, especially on uneven ground
    • Feels unstable afterwards

    If you cannot take four steps on it, urgent care for an X-ray first. Otherwise sports injury assessment this week: grade it, get the swelling down, then balance and strength so it does not become a habit.

    Sports injury assessment

EW · 1 condition

Elbow, wrist or hand

Usual route: Physiotherapy assessment · £68
  • Routine

    Tennis elbow (lateral elbow tendinopathy)

    The tendon on the outside of the elbow overloaded by gripping, typing, DIY or, occasionally, tennis.

    • Pain on the bony point on the outside of the elbow
    • Worse gripping, lifting a kettle or shaking hands
    • Ache into the forearm
    • Often lasts many months

    Loading programme first. If it is older than three months, the shockwave course alongside it.

    Shockwave therapy, course of three

RN · 2 conditions

Running injuries

Usual route: Running clinic · £245
  • Routine

    Runner's knee (patellofemoral pain)

    Pain around or behind the kneecap from the way it loads, usually a training or strength story rather than damage.

    • Ache around or behind the kneecap
    • Worse on stairs, hills, squats and after sitting
    • Often both knees
    • Rarely swells

    Running gait analysis package: the treadmill usually shows the cause, and the fix is strength plus a change in load.

    Running gait analysis package

  • Routine

    Shin splints (medial tibial stress syndrome)

    Pain along the inside of the shin from too much running too soon, or a change in surface or shoes.

    • Ache along the inside edge of the shin bone
    • Worse at the start of a run, sometimes easing, then worse after
    • Tender to press along the bone
    • Both shins, often

    Running MOT or gait analysis package; a focal spot of bone pain that hurts to hop on is treated as a possible stress fracture and imaged first.

    Running MOT

Injured today?

Same week, 48 hours for an acute injury.

Phone and Beth answers. Tell her where it hurts and when you can come in; she finds the physio and the slot, and checks your insurer's rules before you arrive.

01632 960800
Mon–Fri
07:0020:00
Sat
08:0014:00

Clinic doorStudio door

CallBook
More examples

Example site “Physio 1”. Everything on it is invented.

More clinics examples Get a site like this

Colour scheme

View this page as

Phone · 390px Tablet · 834px Framed preview