Claire Dunphy
Dermatology nurse specialist: photo triage and the eczema clinic
NMCDEMO-62A0006
Next slotMon 11:00 (demonstration)
DaysMon · Tue · Wed · Thu · Fri
VideoFollow-ups by video
00Contact
Send a photo, ring Rosie, or come to the door that suits.
In briefMole checks within 3 working days; same day if bleeding.
Next slotTue 08:40 · Dr Helen Marchettidemonstration
OpenMon–Fri 07:15–18:30Sat 08:30–13:00
Photo triage is free and answered within one working day; the phone is answered by a person who holds two same-day slots.
00Photo triage
Start here: a photograph, and one of three words back.
Send a photograph of the mole, spot or rash by WhatsApp or the upload form. Claire, our dermatology nurse specialist, looks at it within one working day and tells you which appointment you need and how soon: same day, this week, or routine. Free, and it saves you a wasted visit.
Or by WhatsApp
01632 960951Two photographs and where it is. Claire replies in office hours; out of hours, first thing.
Open WhatsAppThe reply is one of three words
- Todaya same-day slot is found for you
- This weeka consultant within three working days
- Routinea routine check within the month
What happens next
Within one working day of a photoClaire replies to the triage line with one of three words: today, this week, or routine, and the appointment that fits. Free.
PromiseWithin 1 working day (4 working hours on a plan)
The triage line
WhoClaire Dunphy, dermatology nurse specialist
ReplyWithin 1 working day (4 working hours on a plan)
DaysMon · Tue · Wed · Thu · Fri
WhatsApp01632 960951
CostFree. It does not replace the check; it decides which check.
If it bleedsRing instead: 01632 960950 and say "same-day mole".
00Two doors
Oakwood House, and which door to use.
Oakwood House is the red-brick villa with the oak by the gate, halfway up Chestnut Avenue on the left. Ring the bell at the front porch, or use the step-free garden entrance on Chestnut Lane behind the house. Eight minutes on foot from Copley Bridge station: cross the bridge, up Market Hill, and Chestnut Avenue is the second left.
01
Front porch, Chestnut Avenuesteps
Skin cancer & molesAcne & rosaceaEczema & psoriasisHair & nailsAllergy & patch testingPhoto triage
Four spaces on the gravel drive including one blue badge; free on-street parking on Chestnut Avenue, tight on Wednesdays
02
Garden entrance, Chestnut Lanestep-free
Skin surgeryPaediatric dermatologyEczema & psoriasis
Drop-off bay at the door; two spaces reserved for surgery patients on the day
Opening hours
Mon–Fri07:15–18:30
Sat08:30–13:00
AddressOakwood House, 14 Chestnut Avenue, Garden entrance on Chestnut Lane, Copley Bridge WX6 3AD
Getting here
By trainCopley Bridge station is an eight-minute walk: cross the bridge, up Market Hill, second left. Trains from Wexbury every 30 minutes, 18 minutes.
By carSat-nav to WX6 3AD. Four spaces on the drive, free on-street parking on Chestnut Avenue, and the Market Hill car park three minutes away at £1.20 an hour.
By busRoutes 12 and 40 stop at the top of Chestnut Avenue, two minutes from the door.
After surgeryYou can drive after a local anaesthetic unless the wound is on a hand, a foot or near an eye. For those, bring someone or ask Rosie to book a taxi.
Access
- Step-free garden entrance on Chestnut Lane
- Ground-floor consulting, mapping and minor operations rooms
- Accessible toilet
- Chaperone available for any examination
- Hearing loop at reception
- Assistance dogs welcome
00Reach a person
Rosie answers the phone.
Rosie holds the two same-day mole slots every weekday, knows which insurer wants what, and will tell you honestly whether you need us or your GP. If you ring, message or send a photo, she or Claire is who replies.
Cancelling Consultations and checks can be cancelled or moved free of charge with 24 hours' notice; after that we charge half the fee. Surgery and patch-testing weeks need 48 hours' notice. Same-day mole slots are never charged if you do not need them after all.
00Dates
Free checks, open evenings and the outdoor workers' afternoon.
Places are limited and booked by phone with Rosie. Every date has a consultant in the room.
17Oct 2026
09:00 to 13:0040 placesSkin cancer & moles
Skin cancer awareness Saturday
Dr Marchetti on what a melanoma actually looks like, with dermoscopy images on the big screen; Mr Okafor on what removal involves and what the scar looks like at a year; Claire showing how to photograph a mole so that triage works. Free single mole checks for the first twenty-four to book.
14Nov 2026
08:30 to 12:30, ten-minute slots24 placesSkin cancer & moles
Free mole check morning
One mole, one consultant, one dermatoscope, no charge. For anyone who has been meaning to ask about a mole and has not. Twenty-four slots with Dr Marchetti; book with Rosie. If it needs more than ten minutes we book you in properly.
26Nov 2026
18:30 to 20:0020 placesPaediatric dermatology
Eczema evening for parents
Dr Rahman and Claire on the action plan in colours, how much cream is enough, wet wraps, bleach baths, sleep, school, and the questions you did not get to ask. Bring the tubes you already have.
19Mar 2027
13:00 to 17:0016 placesSkin cancer & moles
Outdoor workers' skin check afternoon
For farmers, builders, gardeners, posties and anyone whose skin has done thirty summers outside. Full-body checks at £120 instead of £195, sun-hat fitting from a local supplier, and the SPF that does not sting the eyes.
How the dates work
- 01Ring 01632 960950 and say which date; Rosie holds the list.
- 02Free checks are ten minutes, one mole, one consultant, one dermatoscope.
- 03Anything that needs longer is booked properly, and the three-day promise applies.
- 04Bring the tubes you already use to the eczema evening; bring a hat to the outdoor afternoon.
Free mole check morning: Saturday 14 November, 24 slots, book with Rosie