00Hair & nailsClinic record
A proper diagnosis before any treatment, because the six causes of hair loss need six different plans, and a nail that has changed colour sometimes needs a biopsy rather than a fungal cream.
00Conditions seen here
Each carries its urgency stamp from the conditions guide. Anything marked same day: ring rather than book online.
Cellulitis and spreading skin infectionSame day
Ring us now for a same-day appointment. If you have a fever or feel unwell, contact NHS 111 or go to A&E.
Drug reaction, severeSame day
Stop the medicine if you safely can and go to A&E or ring 999. Ring us afterwards for the follow-up.
00Procedures
Full prices, with histology included where tissue is removed. Book straight into the clinic or send a photo first.
| Procedure | Seen | Result | Insured | Price |
|---|---|---|---|---|
| Hair & nail clinicBook → | Within two weeks | Diagnosis on the day; bloods in 2 working days | Covered with a GP referral for most causes | £220 |
| Consultant dermatology consultationBook → | Within a week | Diagnosis on the day in 91% | Covered with a GP referral by most insurers | £220 |
01
02
Consultant dermatology consultation£220
00The consultants
Every consultant is on the GMC specialist register for dermatology; nurses are on the NMC register. The next slot shown is demonstration data; the book button carries the consultant into the booking flow.
01Consultant dermatologist: acne, rosacea, hair and nails
GMC specialist registerDEMO-6200003
Acne and isotretinoinRosaceaHair loss and trichoscopyNail disorders
02Consultant dermatologist: eczema, psoriasis, patch testing and phototherapy
GMC specialist registerDEMO-6200004
Eczema and action plansPsoriasis and biologicsPatch testingPhototherapyGeneral dermatology
00Results and insurers
Most answers here are given in the room. Everything that goes to a laboratory has a promised turnaround, and an abnormal result is always a phone call from the consultant, never a letter you open alone.
| Result | Turnaround |
|---|---|
| Histology, routine | 5 working days, phoned |
| Histology, urgent | 3 working days, phoned |
| Isotretinoin and hair-clinic bloods | 2 working days |
| Letter to your GP | 2 working days |
If something is abnormal
Abnormal histology is phoned by the surgeon who took the sample, the day the report is signed, with the plan and a date. We do not post cancer results, and we do not leave them on voicemail: if we cannot reach you we keep trying and send a message asking you to call Rosie.
Insurers billed directly
Billed directly: give Rosie your policy number and authorisation code and you pay only your excess. Most insurers want a GP referral first. Mole mapping, surveillance plans and cosmetic removals are not usually covered; we tell you which before you book.
00Questions
Answers from the consultants who run it. Anything else: ring Rosie.
Not to book. You can self-refer for everything we do. If you are using health insurance, your insurer will usually want a GP referral before they authorise the consultation; Rosie will tell you exactly what yours needs.
Yes, within two working days, unless you ask us not to. Your GP needs to know what has been prescribed and what to watch for.
00Book
Book straight into the clinic, ring Rosie for a same-day slot, or send a photo first and let Claire choose the appointment.
Front porch, Chestnut Avenue
Four spaces on the gravel drive including one blue badge; free on-street parking on Chestnut Avenue, tight on Wednesdays
Worried about a mole?
Mole checks within 3 working days; same day if bleeding.
Front porch, Chestnut Avenue
Four spaces on the gravel drive including one blue badge; free on-street parking on Chestnut Avenue, tight on Wednesdays
Garden entrance, Chestnut Lanestep-free
Drop-off bay at the door; two spaces reserved for surgery patients on the day