00Photo triageClinic record
Claire, our dermatology nurse specialist, looks at it within one working day and tells you which appointment you need and how soon: same day, this week, or routine. Free, and it saves you a wasted visit.
00Conditions seen here
Each carries its urgency stamp from the conditions guide. Anything marked same day: ring rather than book online.
Cellulitis and spreading skin infectionSame day
Ring us now for a same-day appointment. If you have a fever or feel unwell, contact NHS 111 or go to A&E.
Drug reaction, severeSame day
Stop the medicine if you safely can and go to A&E or ring 999. Ring us afterwards for the follow-up.
00Procedures
Photo triage is free. The procedures it points you to are priced here in full.
| Procedure | Seen | Result | Insured | Price |
|---|---|---|---|---|
| Mole checkBook → | 3 working days; same day if bleeding | On the day | Usually covered with a GP referral | £95 |
| Full-body skin checkBook → | Within a week | On the day, with a written summary | Sometimes covered; ask before booking | £195 |
| Consultant dermatology consultationBook → | Within a week | Diagnosis on the day in 91% | Covered with a GP referral by most insurers | £220 |
01
Mole check£95
02
03
Consultant dermatology consultation£220
00The consultants
Every consultant is on the GMC specialist register for dermatology; nurses are on the NMC register. The next slot shown is demonstration data; the book button carries the consultant into the booking flow.
01Consultant dermatologist and clinical lead: skin cancer and mole mapping
GMC specialist registerDEMO-6200001
Mole checks and dermoscopyMole mappingMelanoma follow-upFull-body skin checks
02Consultant dermatologist: eczema, psoriasis, patch testing and phototherapy
GMC specialist registerDEMO-6200004
Eczema and action plansPsoriasis and biologicsPatch testingPhototherapyGeneral dermatology
03Dermatology nurse specialist: photo triage and the eczema clinic
NMCDEMO-62A0006
Photo triageEczema clinic and wet wrapsWound care and stitch removalCryotherapy under supervision
The clinic at a glance
6,420
moles examined with a dermatoscope. Across 3,180 mole checks, 1,410 full-body checks and 620 mole maps.
00Results and insurers
Most answers here are given in the room. Everything that goes to a laboratory has a promised turnaround, and an abnormal result is always a phone call from the consultant, never a letter you open alone.
| Result | Turnaround |
|---|---|
| Photo triage reply | Within 1 working day (4 working hours on a plan) |
| Mole check verdict | In the room |
| Letter to your GP | 2 working days |
If something is abnormal
Abnormal histology is phoned by the surgeon who took the sample, the day the report is signed, with the plan and a date. We do not post cancer results, and we do not leave them on voicemail: if we cannot reach you we keep trying and send a message asking you to call Rosie.
Insurers billed directly
Billed directly: give Rosie your policy number and authorisation code and you pay only your excess. Most insurers want a GP referral first. Mole mapping, surveillance plans and cosmetic removals are not usually covered; we tell you which before you book.
00Questions
Answers from the consultants who run it. Anything else: ring Rosie.
Not to book. You can self-refer for everything we do. If you are using health insurance, your insurer will usually want a GP referral before they authorise the consultation; Rosie will tell you exactly what yours needs.
Yes, within two working days, unless you ask us not to. Your GP needs to know what has been prescribed and what to watch for.
We tell you in the room, show you the dermoscopy image, and book the removal within the week. Histology takes five working days and Dr Marchetti phones you with the result. If it is a melanoma we also refer you the same day to the regional skin cancer team, because the NHS handles the staging and any wider surgery for free.
Photo triage is nurse-led and free. The check itself is always a consultant dermatologist with a dermatoscope: that is where the accuracy lives.
00Book
Book straight into the clinic, ring Rosie for a same-day slot, or send a photo first and let Claire choose the appointment.
Front porch, Chestnut Avenue
Four spaces on the gravel drive including one blue badge; free on-street parking on Chestnut Avenue, tight on Wednesdays
Worried about a mole?
Mole checks within 3 working days; same day if bleeding.
Front porch, Chestnut Avenue
Four spaces on the gravel drive including one blue badge; free on-street parking on Chestnut Avenue, tight on Wednesdays
Garden entrance, Chestnut Lanestep-free
Drop-off bay at the door; two spaces reserved for surgery patients on the day