00Patient coordinator: the person who answers the phone
Rosie Hartley
“Say 'same-day mole' when you ring and I will find you one. That is what the slots are for.”
00Profile
Rosie answers the phone.
Rosie holds the two same-day mole slots every weekday, knows which insurer wants what, and will tell you honestly whether you need us or your GP. If you ring, message or send a photo, she or Claire is who replies.
01
same-day mole slots held every weekday
02
insurers billed directly
Subspecialties
Same-day slotsInsurance authorisationsBookings and results calls
Register and diary
00The rest of the record
The other people you may meet.
One building, one record: every clinician can see the photographs and the plan, so you never repeat yourself.
Worried about a mole?
Ring, or send a photo. Either way, you are seen.
Mole checks within 3 working days; same day if bleeding.
Front porch, Chestnut Avenue
Four spaces on the gravel drive including one blue badge; free on-street parking on Chestnut Avenue, tight on Wednesdays
Garden entrance, Chestnut Lanestep-free
Drop-off bay at the door; two spaces reserved for surgery patients on the day