№ 10Aftercare and your review
Aftercare and yourreview
Treatment is the middle of the story. Here is what happens afterwards, when we call, when you come back, and what to do if something does not feel right. Everything on this page is included in the price.
№ 01The moments
Treatment is the middle of the story.
01
Before you leave
Your practitioner goes through the aftercare sheet, you photograph the QR code for the aftercare messages, and Charlotte books your review before you reach the door.
02
The first 24 hours
An aftercare message that evening with the sheet for your treatment. A doctor is on the emergency line around the clock for injectables.
03
The day after
Charlotte rings to ask how it feels. Bruising, swelling and bumps are normal; anything on the 'call us' list is passed to the doctor within the hour.
04
Two weeks
The review. Photographs compared with the consultation images; a top-up, an adjustment, or nothing at all. This appointment is never optional and never charged.
05
Three months, then yearly
A message to ask how the skin is; a doctor's review at three months for programmes and courses; a skin check reminder every year.
№ 02The review table
When we look again, treatment by treatment.
- 01Anti-wrinkle injections reviewDay 14, top-up included
- 02Dermal filler and lips reviewDay 14, adjustment or dissolving included
- 03Profhilo and skin boosters reviewFour weeks after the last session
- 04Peels, microneedling and IPL reviewThree months after the course, with imaging
- 05Fat freezing reviewTwelve weeks, with photographs and measurements
- 06Skincare programme reviewsWeeks four and twelve
- 07Aftercare callThe next working day, every treatment
- 08Emergency line for injectables24 hours a day, a doctor answers
№ 03If something is wrong
Call, day or night. Do not wait for the morning.
After filler: skin that turns white, mottled or dusky, unusual pain, or a change in vision is an emergency. Call the emergency line immediately, day or night; do not wait for the morning. After laser, peels or IPL: blistering, spreading redness or pus is a call the same day.
The emergency line
01632 960901A doctor answers, for anyone treated here with injectables. Photographs by WhatsApp help.
In hours
01632 960900Every injectable treatment includes a review at two weeks with photographs compared to your consultation images. Anti-wrinkle injections are topped up at the review if the result is short or uneven, at no charge. Hyaluronic acid filler is adjusted or dissolved at no charge if we agree the result is not right. Courses are reviewed at three months with imaging. If the doctor advises at consultation that a treatment is not right for you, any deposit is refunded in full.
№ finConsultations available
Start with aconversation, nota treatment.
45 minutes with a doctor with a doctor, £75, credited to any treatment within three months. Nothing is injected at a first appointment, for anyone. If the doctor advises no treatment, you have still had the imaging, the routine and the honest answer.
Charlotte answers 01632 960900Mon–Wed 08:30–18:00The Crescent doorChapel Mews entrance