№ 04Skin treatments
Prescription skincareprogramme
A doctor-designed twelve-week routine, with prescription ingredients where they earn their place, for acne, rosacea, pigmentation or ageing.
79% of acne programmes showed fewer lesions on imaging at twelve weeks
№ 01What it is
What it is, and how it goes.
Most skin improves more from three months of the right routine than from any single treatment. This is that routine, written for you by a doctor, with prescription-strength retinoids, azelaic acid, tranexamic acid or antibiotics where they are the right tool, and honest advice about which shelf products are worth it.
How it works
- Doctor consultation with skin imaging
- A written morning and evening routine, with the prescription written here
- Review at four weeks by video or in person, again at twelve
- Imaging repeated at twelve weeks so you can see the change
Products are bought separately; a typical routine is £90 to £160 to start and lasts three to four months.
Every treatment here follows a consultation and a cooling-off period of at least 48 hours. The consultation fee is credited to any treatment within three months.
Skin treatmentsBookable now
£195from
Consultation, plan and two reviews; products from £38
- Prescription skincare programme, 12 weeks with two reviews£195
- Duration
- 12 weeks
- Downtime
- 2 to 4 weeks of dryness
- Lasts
- As long as the routine
- Deposit
- £50, refunded if advised against
- Review
- Included
Led by Dr Samir Haddad, aesthetic doctor and skin health lead
№ 02Suitability
For you if. Not if.
For you if
- 01Adult acne and post-acne marks
- 02Rosacea and persistent redness
- 03Melasma and sun spots
- 04Anyone about to spend money on treatments who has never had a proper routine
Not if
- 05Retinoids in pregnancy or when trying to conceive: we design around them
- 06Isotretinoin candidates: we refer to a dermatologist
- 07Anyone who wants a change by Saturday
№ 03The downtime, in days
Downtime: 2 to 4 weeks of dryness.
01Weeks 1 to 2
Dryness and some flaking as the retinoid starts. Use it every third night to begin with.
02Weeks 3 to 4
Skin adjusts. First review: dose or frequency changed if needed.
03Weeks 5 to 8
Tone starts to even out. Acne often flares briefly before it settles.
04Week 12
Imaging repeated and compared. The routine becomes a habit, not a project.
№ 04In plain words
What the price includes, and what can go wrong.
Included in £195
- Doctor consultation and imaging
- Written routine and prescription where needed
- Reviews at four and twelve weeks
- Repeat imaging at twelve weeks
- Adjustments between reviews by message
Risks, in plain wordsTold at consultation too
- 01Dryness, redness and peeling in the first month
- 02A short flare of acne
- 03Sun sensitivity: SPF 50 is not optional
- 04Antibiotic side effects, where used
After filler: skin that turns white, mottled or dusky, unusual pain, or a change in vision is an emergency. Call the emergency line immediately, day or night; do not wait for the morning. Aftercare and the emergency line →
№ 05Who does it
Dr Samir Haddad leads prescription skincare programme.
Next available Wed 09:15 Aesthetic doctor and skin health leadGMC DEMO-7100002English · ArabicVideo consultations
A mole check before a laser course is not an upsell. It is the order things go in.
412
skin checks in 2025
8 years
NHS dermatology
1 day
a week still in the NHS
№ 06Also
Also in skin treatments, and what people ask.
Also in skin treatments
Often the answer to
The review policy
Every injectable treatment includes a review at two weeks with photographs compared to your consultation images. Anti-wrinkle injections are topped up at the review if the result is short or uneven, at no charge. Hyaluronic acid filler is adjusted or dissolved at no charge if we agree the result is not right. Courses are reviewed at three months with imaging. If the doctor advises at consultation that a treatment is not right for you, any deposit is refunded in full.
01Why can't I be treated at the consultation?
Because deciding and doing should not happen in the same hour. Every treatment here follows a face-to-face consultation with a prescriber and a cooling-off period of at least 48 hours; England's planned licensing scheme proposes the same minimum. Most people book the treatment for the following week before they leave.
02How do deposits work?
A £50 deposit secures a treatment appointment and comes off the price on the day. It is refunded in full if you cancel with 48 hours' notice, or at any time if the doctor decides at consultation that the treatment is not right for you. Consultations are paid on the day and credited to any treatment within three months.
03Do you treat under-18s?
No. Injectable cosmetic treatment under 18 has been illegal in England since 2021, and we apply the same rule to every cosmetic treatment. We ask for photographic ID if there is any doubt. Skin health checks and acne advice for teenagers are available with a doctor, with a parent present.
04I'm pregnant or breastfeeding. What can I have?
A facial, LED and a routine designed around pregnancy. We do not do injectables, peels, laser, IPL or fat freezing during pregnancy or breastfeeding: not because of proven harm, but because there is no evidence of safety and we will not be the ones to test it. Book a skin health consultation and we will plan the rest for later.
05Will people be able to tell?
Our aim is that people tell you that you look well and cannot say why. We treat by the smallest area and the fewest millilitres that will do the job, and add at the two-week review if you want more. About a third of the people we see are advised to do less than they asked for.
06What if I don't like the result?
Tell us at the review, or before. Anti-wrinkle results are adjusted with a top-up at two weeks and wear off within months. Hyaluronic acid filler can be adjusted or dissolved, and under our review policy we do that without charge if we agree it is not right. Last year we dissolved seven.
07Who is regulated by whom?
Our doctors are registered with the General Medical Council and our nurses with the Nursing and Midwifery Council; both prescribe. The clinic is registered with the Care Quality Commission for the treatments that require it. Our laser therapists are on the Joint Council for Cosmetic Practitioners register and hold NVQ Level 4 in laser and light. Registration numbers on this example site are demonstration numbers.
08Do you sell gift vouchers, and can they be used for injectables?
Vouchers are for any amount and are valid for twelve months on facials, LED, skincare, programmes and skin plans. They cannot be used for injectables: a gift should never be the reason someone has a needle in their face. If the recipient chooses an injectable after a consultation, the voucher value can be used toward the consultation and skincare instead.
Your first appointment: a consultation, not a treatment
45 minutes with a doctor, £75, credited to any treatment within three months.
№ finConsultations available
Start with aconversation, nota treatment.
45 minutes with a doctor with a doctor, £75, credited to any treatment within three months. Nothing is injected at a first appointment, for anyone. If the doctor advises no treatment, you have still had the imaging, the routine and the honest answer.
Charlotte answers 01632 960900Mon–Wed 08:30–18:00The Crescent doorChapel Mews entrance