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04Injectables

Profhilo

A bio-remodelling injectable that spreads through the skin rather than sitting in it. Two sessions a month apart.

A pale treatment room with a reclined chair, a single trolley and soft north light (AI-generated demonstration image)
Treatment within ten days of consultationFrom £195Downtime: A few hours of bumps

91% of two-session courses rated improved at eight weeks by the patient

2025 audit, demonstration figures

01What it is

A consultation first, always. Then this.

Five points on each side of the face, ten minutes, and a product that flows through the skin over the following days. It is the treatment for people who say their skin has lost its bounce rather than its shape.

How it works

  • Consultation with the prescriber
  • Ten injection points, no numbing needed for most people
  • Bumps the size of a pea for a few hours
  • Second session four weeks later; results judged at eight weeks

We also use it on the neck, décolletage, arms and knees, where it works well for crêpey skin.

Every treatment here follows a consultation and a cooling-off period of at least 48 hours. The consultation fee is credited to any treatment within three months.

InjectablesConsult first

£345per session

Per session; two-session course £650

  • Profhilo, per session£345
  • Profhilo, course of two£650
  • Profhilo body, per session£495
Duration
20 min
Downtime
A few hours of bumps
Lasts
6 months
Monthly
£55 on a course, 0%
Deposit
£50, refunded if advised against
Review
Day 14, included

Nothing is injected on the dayNothing is injected at a first appointment, for anyone. If the doctor advises no treatment, you have still had the imaging, the routine and the honest answer.

Led by Dr Eleanor Vance, medical director and aesthetic doctor

02Suitability

The consultation decides; this is the honest short version.

For you if. Not if.

For you if

  • 01Skin that looks tired rather than lined
  • 02Fine crêping on the cheeks, neck or décolletage
  • 03The over-40s who want quality without volume
  • 04A first injectable for the nervous

Not if

  • 05Pregnancy or breastfeeding
  • 06Active infection or cold sore
  • 07Anyone hoping to replace lost volume: that is filler
  • 08Under 18

03The downtime, in days

Lasts 6 months

Downtime: a few hours of bumps.

  1. 01The first six hours

    Ten pea-sized bumps. They flatten as the product spreads. No make-up over them.

  2. 02Day 1

    Nothing to see. Skin may feel slightly tight. No sauna or hard exercise for 24 hours.

  3. 03Week 4

    Second session. Skin already more hydrated.

  4. 04Week 8

    Full result: firmer, brighter, better under make-up. Photographs compared.

  5. 05Month 6

    A single maintenance session for most people.

04In plain words

What the price includes, and what can go wrong.

Included in £345

  • Prescriber consultation
  • Full 2 ml syringe per session
  • Two sessions, four weeks apart, when booked as a course
  • Review at eight weeks
  • Aftercare line

Risks, in plain wordsTold at consultation too

  • 01Bruising at a point: common, small
  • 02Bumps lasting more than a day: uncommon
  • 03Infection: rare
  • 04Very rarely, a sensitivity reaction

After filler: skin that turns white, mottled or dusky, unusual pain, or a change in vision is an emergency. Call the emergency line immediately, day or night; do not wait for the morning. Aftercare and the emergency line →

05Who does it

Dr Eleanor Vance leads profhilo.

  1. Portrait of Dr Eleanor Vance (AI-generated demonstration image)
    Next available Thu 10:30

    Dr Eleanor Vance01

    Medical director and aesthetic doctorGMC DEMO-7100001English · FrenchVideo consultations

    If I can't tell you which millilitre changed what, I shouldn't be injecting it.

    In their words
    • 9,000+

      injectable treatments

    • 2017

      opened the house

    • 31%

      advised to do less, 2025

06Also

Also in injectables, and what people ask.

The review policy

Every injectable treatment includes a review at two weeks with photographs compared to your consultation images. Anti-wrinkle injections are topped up at the review if the result is short or uneven, at no charge. Hyaluronic acid filler is adjusted or dissolved at no charge if we agree the result is not right. Courses are reviewed at three months with imaging. If the doctor advises at consultation that a treatment is not right for you, any deposit is refunded in full.

01Why can't I be treated at the consultation?

Because deciding and doing should not happen in the same hour. Every treatment here follows a face-to-face consultation with a prescriber and a cooling-off period of at least 48 hours; England's planned licensing scheme proposes the same minimum. Most people book the treatment for the following week before they leave.

02How do deposits work?

A £50 deposit secures a treatment appointment and comes off the price on the day. It is refunded in full if you cancel with 48 hours' notice, or at any time if the doctor decides at consultation that the treatment is not right for you. Consultations are paid on the day and credited to any treatment within three months.

03Do you treat under-18s?

No. Injectable cosmetic treatment under 18 has been illegal in England since 2021, and we apply the same rule to every cosmetic treatment. We ask for photographic ID if there is any doubt. Skin health checks and acne advice for teenagers are available with a doctor, with a parent present.

04I'm pregnant or breastfeeding. What can I have?

A facial, LED and a routine designed around pregnancy. We do not do injectables, peels, laser, IPL or fat freezing during pregnancy or breastfeeding: not because of proven harm, but because there is no evidence of safety and we will not be the ones to test it. Book a skin health consultation and we will plan the rest for later.

05Will people be able to tell?

Our aim is that people tell you that you look well and cannot say why. We treat by the smallest area and the fewest millilitres that will do the job, and add at the two-week review if you want more. About a third of the people we see are advised to do less than they asked for.

06What if I don't like the result?

Tell us at the review, or before. Anti-wrinkle results are adjusted with a top-up at two weeks and wear off within months. Hyaluronic acid filler can be adjusted or dissolved, and under our review policy we do that without charge if we agree it is not right. Last year we dissolved seven.

07Who is regulated by whom?

Our doctors are registered with the General Medical Council and our nurses with the Nursing and Midwifery Council; both prescribe. The clinic is registered with the Care Quality Commission for the treatments that require it. Our laser therapists are on the Joint Council for Cosmetic Practitioners register and hold NVQ Level 4 in laser and light. Registration numbers on this example site are demonstration numbers.

08Do you sell gift vouchers, and can they be used for injectables?

Vouchers are for any amount and are valid for twelve months on facials, LED, skincare, programmes and skin plans. They cannot be used for injectables: a gift should never be the reason someone has a needle in their face. If the recipient chooses an injectable after a consultation, the voucher value can be used toward the consultation and skincare instead.

Your first appointment: a consultation, not a treatment

45 minutes with a doctor, £75, credited to any treatment within three months.

finConsultations available

Start with aconversation, nota treatment.

45 minutes with a doctor with a doctor, £75, credited to any treatment within three months. Nothing is injected at a first appointment, for anyone. If the doctor advises no treatment, you have still had the imaging, the routine and the honest answer.

Charlotte answers 01632 960900Mon–Wed 08:3018:00The Crescent doorChapel Mews entrance

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