Video consultations: video within 2 hours, 07
The same GPs, on your phone, for anything that does not need hands. Prescriptions go to a pharmacy near you or to your door by the evening; if the doctor needs to see you in person, the video fee comes off a same-day slot.
01The board
Video consultations on the board
Dr Hannah LindqvistGP, video and travel medicinenext Today 12:30
02Appointments
One appointment, one price
Fifteen minutes with one of our GPs on your phone, within two hours, 07:30 to 21:00 seven days a week.
15 min
£55
ResultsLetters within the hour
“Video is not a lesser appointment. It is the right appointment for half of what walks through a GP's door, and it is the one you can have from the office at 8pm.”
Dr Hannah LindqvistGP, video and travel medicine03The doctors
Who you see: Video consultations
GP, video and travel medicine
Today 12:30
04Today and after
When the result comes
What the video GP appointment fee covers
Fifteen minutes with one of our GPs on your phone, within two hours, 07:30 to 21:00 seven days a week.
- A Harbour Street GP, not a locum pool
- Electronic prescription to any pharmacy, or delivery by the evening
- Sick notes and letters as signed PDFs within the hour
- The fee deducted from a same-day slot if you need examining
Who it is for
- Infections you recognise
- Rashes and skin (photo first)
- Sick notes and letters
- Medication questions and repeat reviews
- Results and follow-ups
Turnaround board
Medians- PrescriptionSent during the appointment; delivery by 18:00 in WX postcodes
- Sick note, letter, certificateDuring the appointment, or within the hour by email
- Referral letterWithin 48 hours, 71% the same day
If something is abnormal
An abnormal result never sits in an inbox. The analyser and the laboratory both flag it to the duty GP's phone; the GP reads it, phones you, and offers a same-day slot or a referral before the result is filed. Out of hours, the on-call GP does the same. If we cannot reach you, we keep trying and we write.
05Questions patients ask
Before you book: Video consultations
Can you really see me today?
Most days, yes. The board shows every free slot for every doctor; if there is a time on it, it is yours. Last year 94% of requests made before 11:00 on a weekday were seen that day in person, and every one by video. Ask before 11:00 and if we cannot see you that day, in person or by video, the appointment is free.
Can you give me a sick note?
Yes. A private fit note is signed by a GMC-registered GP and is accepted by every employer and university we have dealt with. It is included in any appointment, or £30 with a short video call. It covers from the day the doctor spoke to you; we can only backdate with evidence such as a hospital letter.
Family membership
£79/ month- Childhood vaccinations at member prices
- Annual Essential screen for both adults
- Member prices for the whole household
Same-day appointments today
Seen today.
Ask for a same-day slot before 11:00 on a weekday and we will see you that day, in person or by video, or the appointment is free. Last year we kept it 94% of the time in person and 100% including video.
Phone and Ellie answers.
01632 960850The board today
Hours- Mon–Fri
- 07:30–20:00
- Sat
- 08:30–16:00
- Sun
- 09:00–13:00
Emergency? Call 999Not us: an ambulance.