01Presenting concern
A consultant dermatology clinic in Copley Bridge. A changed mole under a consultant's dermatoscope within three working days, the same day if it bleeds, and a photo triage line that tells you which of those you need. Acne, eczema, psoriasis, hair, children and skin surgery, all in one building.
Mole check: ABCDE in two minutes
ABCDE
A: if you drew a line through the middle, do the two halves match?Harmless moles are usually symmetrical.
B: what is the edge like?Look at where the mole meets the skin.
C: how many colours can you see?Browns, black, red, white, blue or grey.
D: how big is it?A pencil-end is about 6 mm.
E: has it changed?Change is the single most important sign.
Eight questions, the same ones a dermatologist asks, based on the ABCDE rule and the NICE seven-point checklist. The result tells you whether to send a photo, book this week, or book a routine check. It does not diagnose; the dermatoscope does that.
Or upload a photograph: photo triage
00Mole checks
One mole, all your moles, or all your moles photographed and compared year on year. Every option is a consultant dermatologist with a dermatoscope; the difference is how much skin and whether there is a map to compare against next time.
Skin cancer & moles: 3 working days; same day if bleeding or changing fast
Rung
01
Single mole check
£95
02
Full-body skin check
£195
03recommended
Full-body mole mapping
£345
04
Annual surveillance
£245
For
For the one mole you keep looking at.
For sun history, fair skin, or more moles than you can watch.
For more than fifty moles, atypical moles, a previous melanoma or a family history.
Or £29 a month on the Map plan, which includes the six-month dermoscopy.
Per
15 minutes
30 minutes
45 minutes, then £245 a year
year, after the first map
Wait
3 working days; same day if bleeding
Within a week
Within two weeks
Within two weeks
Result
On the day
On the day, with a written summary
Report in 2 working days
Report in 2 working days
Insured
Usually covered with a GP referral
Sometimes covered; ask before booking
Rarely covered; self-pay or plan
Rarely covered; self-pay or plan
Monthly
—
—
£29 a month, 0%
£29 a month, 0%
Included
01
Single mole check
£95 · 15 minutes
For the one mole you keep looking at.
02
Full-body skin check
£195 · 30 minutes
For sun history, fair skin, or more moles than you can watch.
03recommended
Full-body mole mapping
£345 · 45 minutes, then £245 a year
For more than fifty moles, atypical moles, a previous melanoma or a family history.
04
Annual surveillance
£245 · year, after the first map
Or £29 a month on the Map plan, which includes the six-month dermoscopy.
Map plan: £29 a month covers the yearly map and six-month dermoscopy of any flagged mole. Plans are demonstration pricing.
00The map
A photography booth that captures the whole skin surface in standardised positions and software that aligns this year's images with last year's and flags any mole that is new or has changed. Dermoscopic images of individual moles are attached to their position on the map.
00 of 44 mapped
Scroll: each mapped mole lights as it is photographed. One is flagged as changed next year.
Full-body mole mapping
melanomas found. 22 at the earliest stage (in situ or under 1 mm). Eight were found only because a mole map showed change.
00Clinics & procedures
Every clinic and procedure, what it costs with histology included, how soon you are seen and which consultant leads it.
00The consultants
Every consultant on the GMC specialist register, every specialist nurse, and the person who answers the phone.
Consultant dermatologist and clinical lead: skin cancer and mole mapping
Skin cancer & moles
next Tue 08:40Mon Tue Thu Sat
Consultant dermatological surgeon
Skin surgery
next Wed 09:15Mon Wed Fri
Consultant dermatologist: acne, rosacea, hair and nails
Acne & rosacea
next Wed 10:30Tue Wed Thu
Consultant dermatologist: eczema, psoriasis, patch testing and phototherapy
Eczema & psoriasis
next Thu 08:30Mon Thu Fri
Consultant paediatric dermatologist
Paediatric dermatology
next Wed 14:00Wed Sat
Dermatology nurse specialist: photo triage and the eczema clinic
Photo triage
next Mon 11:00Mon Tue Wed Thu Fri
Phototherapy nurse
Eczema & psoriasis
next Tue 07:15Mon Tue Wed Thu Fri
Patient coordinator: the person who answers the phone
Mon Tue Wed Thu Fri
Portraits are AI-generated for demonstration. Your site shows real photographs of your team.
00Conditions A–Z
What each condition is, what to look for, how urgently it should be seen, and which appointment to book. Three are marked same-day: if that is you, ring rather than book online.
00Photo triage
Send a photograph of the mole, spot or rash by WhatsApp or the upload form. Claire, our dermatology nurse specialist, looks at it within one working day and tells you which appointment you need and how soon: same day, this week, or routine. Free, and it saves you a wasted visit.
Or by WhatsApp
01632 960951Two photographs and where it is. Claire replies in office hours; out of hours, first thing.
Open WhatsAppThe reply is one of three words
What happens next
Dermatology nurse specialist: photo triage and the eczema clinic
“Send the photo. Worst case I tell you it is nothing and you have lost two minutes. Best case you are seen today.”
00Results
Most answers here are given in the room. Everything that goes to a laboratory has a promised turnaround, and an abnormal result is always a phone call from the consultant, never a letter you open alone.
If something is abnormal
Abnormal histology is phoned by the surgeon who took the sample, the day the report is signed, with the plan and a date. We do not post cancer results, and we do not leave them on voicemail: if we cannot reach you we keep trying and send a message asking you to call Rosie.
| Test | Turnaround |
|---|---|
| Photo triage reply | Within 1 working day (4 working hours on a plan) |
| Mole check verdict | In the room |
| Mole mapping report | 2 working days |
| Histology, routine | 5 working days, phoned |
| Histology, urgent | 3 working days, phoned |
| Patch test result | Friday of the test week |
| Isotretinoin and hair-clinic bloods | 2 working days |
| Biologics screening bloods | 5 working days |
| Letter to your GP | 2 working days |
Histology on everything
Everything removed goes to a consultant dermatopathologist and the price includes it. The surgeon phones you with the result within five working days.
The three-day promise
If we cannot offer a mole check within three working days of your call or photo, the check is free. Same-day slots for bleeding, crusting or a mole changing within weeks are held every weekday and released at 08:00 to whoever rings.
09Our numbers
Every mole checked, every biopsy, every day between a phone call and a diagnosis, counted and audited each January. Demonstration figures for this example site, but the shape of what a dermatology clinic should be able to tell you.
01
moles examined with a dermatoscope
Across 3,180 mole checks, 1,410 full-body checks and 620 mole maps.
02
melanomas found
22 at the earliest stage (in situ or under 1 mm). Eight were found only because a mole map showed change.
03
median from first contact to diagnosis
Phone call or photo to a consultant's verdict in the room. Same-day for 214 people who rang about bleeding or fast change.
04
median histology turnaround
Working days from excision to the surgeon phoning you. Urgent cases were reported in three.
05
skin cancers completely excised first time
148 basal and squamous cell carcinomas; six needed a second procedure.
06
photographs triaged
Median reply within one working day. 43% were told a routine appointment was fine; 6% were seen the same day.
07
clear or almost clear after isotretinoin
96 people completed a course; every one had the bloods and questionnaires on schedule; no pregnancies.
08
eczema families with itch controlled at six weeks
Asked at every six-week review; 380 responses.
Safety, counted the same way
| Event | Rate | Context |
|---|---|---|
| Wound infection after excision | 1.8% | 1,120 excisions. Published rates for minor skin surgery are 2 to 5%. |
| Incomplete excision needing a second procedure | 4% | 148 skin cancers. Published rates are 4 to 10% depending on site. |
| Shave regrowth at one year | 9% | 940 shaves, mostly moles. Regrowth is pigment, not cancer, and is re-checked free. |
| Phototherapy burns needing treatment | 0 | 5,100 sessions. Mild pinkness is expected and not counted. |
| Isotretinoin courses stopped for mood change | 3 | Of 96. Each was screened, stopped and followed up; all recovered. |
| Melanomas missed at a previous check here | 1 | Reviewed at the monthly meeting and disclosed to the patient. The dermoscopy image was re-read and the learning recorded. |
Method
Counted from the clinical record every January by Dr Marchetti and an external dermatology auditor, and reviewed at the monthly skin cancer meeting with our consultant dermatopathologist. Figures here are demonstration data for the template and are labelled as such on the page.
January to December 2025, audited January 2026
Counted per clinician
00Book
Mole checks, full-body checks, mapping and consultations can be booked straight away. Surgery, patch testing and phototherapy follow a consultation. If a mole is bleeding or has changed within weeks, do not book online: ring 01632 960950 and say 'same-day mole'. Times shown are demonstration data.
01 · Which clinic, what for
Skin cancer & moles
Acne & rosacea
Eczema & psoriasis
Hair & nails
Paediatric dermatology
Skin surgery
Allergy & patch testing
Billed directly
Billed directly: give Rosie your policy number and authorisation code and you pay only your excess. Most insurers want a GP referral first. Mole mapping, surveillance plans and cosmetic removals are not usually covered; we tell you which before you book.
Ways to pay
00What patients say
01 · Graham T.
Sent a photo of a mole on my shoulder on Sunday evening. Claire replied Monday at nine, said come today. Dr Marchetti had it under the dermatoscope by eleven, out by Wednesday, phoned with the result the following Tuesday. Early melanoma, dealt with. I had been on an NHS waiting list for seven weeks.
02 · Lucy P.
My daughter's eczema has been a battle for three years. Dr Rahman diagnosed, Claire taught. Fingertip units, the bleach bath thing, a plan in colours stuck on the fridge. Six weeks later she sleeps through. I did not know that was possible.
03 · Mark D.
Mole mapping because my father had melanoma. Forty-five minutes, a report two days later with a body map, and a mole on my back flagged that I could not have seen. Removed, benign, but that is the point of the photographs.
04 · Aisha K.
Dr Nair and the acne programme. Isotretinoin explained properly, bloods on time, video reviews so I did not miss lectures. Twenty weeks, clear skin, and someone who rang me back the same day when I was worried about my mood in week six.
05 · Peter W.
Two BCCs on my forehead removed by Mr Okafor. He drew where the scar would go before I agreed, and it has ended up in the frown line as promised. Four stars only because parking on Chestnut Avenue is tight on a Wednesday.
06 · Joanna F.
Patch tested over a week. Turned out to be the preservative in my hand cream and my shampoo; four years of hand eczema explained on a Friday afternoon. Dr Whitlock gave me a list with every name it hides under.
00Questions patients ask
Straight answers, including the one about the NHS. If yours is not here, ring: it is quicker than a form.
No. You can book any appointment directly, including mole checks and surgery. If you are using health insurance, most insurers want a GP referral before they authorise a consultation; Rosie will tell you exactly what yours needs, and a GP letter is not needed for photo triage or self-pay.
For a mole that has changed, the NHS two-week-wait pathway is good and free; the problem is that it often takes longer than two weeks and starts with a photograph rather than a dermatologist. We see you within three working days, same day if it bleeds, with a consultant and a dermatoscope. If we find a melanoma we refer you to the NHS skin cancer team the same day, because the staging and any wider surgery are done there, free. Many people use us for the diagnosis and the NHS for the rest.
Yes, always. A shave leaves a pale flat mark; an excision leaves a line, fine on the face and wider on the back and chest. Mr Okafor shows you where the line will run and what it will look like at a year before you decide. We do not remove moles for cosmetic reasons unless a consultant has examined them first.
A consultation for a mole usually is, with a GP referral. Full-body checks sometimes are. Mole mapping and the surveillance plans almost never are, which is why the plans exist. Excisions are covered when the consultant records a medical reason. We bill Bupa, AXA Health, Aviva, Vitality, WPA and Cigna directly.
Send a photograph by WhatsApp to 01632 960951 or through the upload form: one from about thirty centimetres away and one close up, in daylight, with a coin or ruler beside the mole for scale. Claire, our dermatology nurse specialist, replies within one working day with one of three words, today, this week or routine, and the appointment that fits. It is free, and it does not replace the check.
Yes, from birth. Dr Rahman is a consultant paediatric dermatologist and sees babies, children and teenagers on Wednesday afternoons and Saturday mornings in the children's room. Eczema, birthmarks, molluscum, warts, moles and teenage acne are the usual reasons.
Mole checks and consultations end with the answer in the room. Histology on anything removed is five working days, three if urgent, and the surgeon phones you either way. Mole mapping reports come within two working days. Abnormal results are always a phone call, never a letter or a voicemail.
Bloods before and during, a pregnancy prevention programme with monthly testing where it applies, mood and wellbeing questionnaires at every review, and dry lips for the duration. It is the most effective acne drug there is and the one with the most rules; the programme price includes all the monitoring so that none of it gets skipped.
00Dates
Places are limited and booked by phone with Rosie. Every date has a consultant in the room.
17Oct 2026
09:00 to 13:0040 placesSkin cancer & moles
Dr Marchetti on what a melanoma actually looks like, with dermoscopy images on the big screen; Mr Okafor on what removal involves and what the scar looks like at a year; Claire showing how to photograph a mole so that triage works. Free single mole checks for the first twenty-four to book.
Book a place: 01632 96095014Nov 2026
08:30 to 12:30, ten-minute slots24 placesSkin cancer & moles
One mole, one consultant, one dermatoscope, no charge. For anyone who has been meaning to ask about a mole and has not. Twenty-four slots with Dr Marchetti; book with Rosie. If it needs more than ten minutes we book you in properly.
Book a place: 01632 96095026Nov 2026
18:30 to 20:0020 placesPaediatric dermatology
Dr Rahman and Claire on the action plan in colours, how much cream is enough, wet wraps, bleach baths, sleep, school, and the questions you did not get to ask. Bring the tubes you already have.
Book a place: 01632 96095019Mar 2027
13:00 to 17:0016 placesSkin cancer & moles
For farmers, builders, gardeners, posties and anyone whose skin has done thirty summers outside. Full-body checks at £120 instead of £195, sun-hat fitting from a local supplier, and the SPF that does not sting the eyes.
Book a place: 01632 960950Worried about a mole?
Mole checks within 3 working days; same day if bleeding.
Front porch, Chestnut Avenue
Four spaces on the gravel drive including one blue badge; free on-street parking on Chestnut Avenue, tight on Wednesdays
Garden entrance, Chestnut Lanestep-free
Drop-off bay at the door; two spaces reserved for surgery patients on the day