Reception: the person who answers the phone
Sandra Bell
How to reach us
01632 960500Sandra answers, and works out what to book.
Mon–Fri09:00 to 17:30
Sat09:00 to 13:00
12 Market Place, Kingsmere WX5 1EP
Getting in
- Level entrance from Market Place, no steps anywhere on the ground floor
- Hearing loop at the desk and in both test rooms; we speak clearly and face you
Speaks English, British Sign Language (basic)
In Mon, Tue, Wed, Thu, Fri, Sat
“Ring me if you are not sure. Working out what to book is my job, not yours.”
Hearing tests within a week; wax removal within three days
Free hearing tests this week
In their own words
About Sandra
Sandra has answered the phone at Fenwick since 2011. She books the tests, arranges the home visits, sends the reminders in large print, and books the taxi on fitting days. She speaks slowly, repeats things without being asked, and will happily talk to a son or daughter on your behalf if you would rather. If you are not sure what to book, ring her.
on the phone
before she answers, usually
on every letter
The facts
- Speaks
- English, British Sign Language (basic)
- Days
- Mon, Tue, Wed, Thu, Fri, Sat
- Next
- Phone 09:00 to 17:30
- By video
- No, in person only
What Sandra does best
- Booking and reminders
- Home visit arrangements
- Talking to relatives
The audiologists
The rest
of us
Six people. Whoever you see, the price list and the rules on the wall are the same.
Free hearing tests this week
Call us.
01632 960500Sandra answers. Ring me if you are not sure. Working out what to book is my job, not yours.
Mon–Fri09:00 to 17:30
Sat09:00 to 13:00
Getting in
12 Market Place, Kingsmere WX5 1EP.
- Level entrance from Market Place, no steps anywhere on the ground floor
- Hearing loop at the desk and in both test rooms; we speak clearly and face you
- Large-print price list and appointment cards; everything we say is also written down for you
The rules on the wall
- Real-ear measurement on every fitting; 91% of pairs kept after the 60-day promise
- The test is free from 50, the prices are on the wall, and nobody here is paid on sales
- Independent since 2009: every maker, four levels, four years of aftercare with the same faces