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Ear care nurse, wax removal

Helen Dawes

Portrait of Helen Dawes, a woman in her fifties with short fair hair, in a navy tunic, calm expression (AI-generated demonstration image)

How to reach us

01632 960500

Sandra answers, and works out what to book.

Mon–Fri09:00 to 17:30

Sat09:00 to 13:00

12 Market Place, Kingsmere WX5 1EP

Getting in

  • Level entrance from Market Place, no steps anywhere on the ground floor
  • Hearing loop at the desk and in both test rooms; we speak clearly and face you

NMC registered · DEMO-NMC-88L

Speaks English, Polish

In Mon, Tue, Thu, Fri

“Olive oil for three days, then twenty minutes with me. It is the most grateful job in the building.”

4.9 from 190 Google reviews

Hearing tests within a week; wax removal within three days

Free hearing tests this week

In their own words

About Helen

Helen was a practice nurse at Kingsmere Surgery for nineteen years, where she ran the ear clinic until the surgery stopped offering wax removal in 2022. She came to us the same year. She removes wax by microsuction in the shop three days a week and at home on Tuesdays and Thursdays, and she is the one who tells Alan when an ear needs a doctor rather than a hearing aid.

1,210

wax appointments last year

19 years

practice nursing

6 in 1,000

minor grazes, all healed

The facts

Registered
NMC DEMO-NMC-88LNursing and Midwifery Council
Qualified
RGN, Certificate in Ear Care (microsuction)
Speaks
English, Polish
Days
Mon, Tue, Thu, Fri
Next
Mon 09:20
By video
No, in person only

What Helen does best

  • Microsuction wax removal
  • Ear health
  • Home wax removal

The week

Helen's diary

The usual times Helen sees people each week. Pick one below and the booking page opens with Helen chosen. Demonstration times for this template.

Appointments

What Helen does

The appointments Helen takes. Book any of them and you will see Helen every time.

  1. Wax removal

    Ear wax removal by microsuction

    Gentle, dry wax removal under a microscope by our ear care nurse or an audiologist, usually within three days.

    You leave with:
    Clear ears on the day
    At home:
    Yes, £125
    Price
    From £75
    Both ears £75, one ear £55; £25 if there is no wax to remove
    How long
    30 minutes
    With
    Helen Dawes
    Next: Mon 09:20
    Seen
    Within three days, often the same day
  2. Home visits

    Wax removal at home

    Helen brings the microsuction kit to you, within twelve miles.

    You leave with:
    Clear ears on the day
    At home:
    This is the home visit
    Price
    From £125
    Both ears, includes travel; £45 if no wax needs removing
    How long
    45 minutes at home
    With
    Helen Dawes
    Next: Mon 09:20
    Seen
    Tuesdays and Thursdays, within two weeks

The audiologists

The rest
of us

Six people. Whoever you see, the price list and the rules on the wall are the same.

Free hearing tests this week

Call us.

01632 960500

Sandra answers. Ring me if you are not sure. Working out what to book is my job, not yours.

Mon–Fri09:00 to 17:30

Sat09:00 to 13:00

Getting in

12 Market Place, Kingsmere WX5 1EP.

  • Level entrance from Market Place, no steps anywhere on the ground floor
  • Hearing loop at the desk and in both test rooms; we speak clearly and face you
  • Large-print price list and appointment cards; everything we say is also written down for you

The rules on the wall

  • Real-ear measurement on every fitting; 91% of pairs kept after the 60-day promise
  • The test is free from 50, the prices are on the wall, and nobody here is paid on sales
  • Independent since 2009: every maker, four levels, four years of aftercare with the same faces
CallBook
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