Principal audiologist and owner
Alan Fenwick
How to reach us
01632 960500Sandra answers, and works out what to book.
Mon–Fri09:00 to 17:30
Sat09:00 to 13:00
12 Market Place, Kingsmere WX5 1EP
Getting in
- Level entrance from Market Place, no steps anywhere on the ground floor
- Hearing loop at the desk and in both test rooms; we speak clearly and face you
HCPC registered · DEMO-HAD01234
Speaks English
In Mon, Tue, Thu, Fri
“If the aids are in a drawer, we failed, not you. Bring them back and we will start again.”
Hearing tests within a week; wax removal within three days
Free hearing tests this week
In their own words
About Alan
Alan opened Fenwick Hearing in 2009 after twelve years with a national chain, where he was good at his job and unhappy with the targets. He wanted a practice where the test was free, the prices were on the wall, and nobody was paid on what they sold. He fits most of our hearing aids, insists on real-ear measurement for every one, and still answers the phone when Sandra is at lunch.
pairs fitted
in audiology
opened on Market Place
The facts
- Registered
- HCPC DEMO-HAD01234Health and Care Professions Council
- Qualified
- RHAD, FSHAA, BSc (Hons) Audiology
- Speaks
- English
- Days
- Mon, Tue, Thu, Fri
- Next
- Thu 10:00
- By video
- Yes, for follow-ups and adjustments
What Alan does best
- Hearing aid fitting
- Real-ear measurement
- NHS and private advice
The week
Alan's diary
The usual times Alan sees people each week. Pick one below and the booking page opens with Alan chosen. Demonstration times for this template.
Appointments
What Alan does
The appointments Alan takes. Book any of them and you will see Alan every time.
Hearing tests
Full hearing test
A full hour with an audiologist. Free if you are 50 or over, or thinking about hearing aids.
- You leave with:
- Same day, on one sheet
- At home:
- Yes, £95
- Price
- Free
- Free if you are 50 or over, or considering hearing aids. Otherwise £65.
- How long
- 60 minutes
- Seen
- Within a week; same day if your hearing changed suddenly
Hearing aids
Hearing aids, fitted with real-ear measurement
Every maker, four technology levels, fitted to a measurement of your own ear, with four years of aftercare and a 60-day money-back promise.
- You leave with:
- Real-ear measured, every fitting
- At home:
- Yes, fitted at home
- Price
- From £1,495
- A pair at Essential level; single aid about 55% of the pair price
- How long
- 90 minutes to fit; 4 years of care
- Seen
- Fitted about nine days after your test
Repairs & aftercare
Annual hearing and hearing-aid review
A yearly hearing test, re-tune and deep clean. Free for four years on aids from us.
- You leave with:
- Re-tuned on the day
- At home:
- Yes, on Premium care
- Price
- From £45
- Free for 4 years on aids bought here
- How long
- 45 minutes
- Seen
- Drop in any morning; Tuesday is repairs morning
NHS advice
NHS hearing aid check and honest advice
Not getting on with your NHS aids? We clean them, check them, show you how to use them, and tell you honestly whether private would help.
- You leave with:
- Working aids or an honest answer
- At home:
- Yes, £95
- Price
- From £45
- Taken off the price if you go on to buy aids from us
- How long
- 45 minutes
- Seen
- Within a week
The audiologists
The rest
of us
Six people. Whoever you see, the price list and the rules on the wall are the same.
Free hearing tests this week
Call us.
01632 960500Sandra answers. Ring me if you are not sure. Working out what to book is my job, not yours.
Mon–Fri09:00 to 17:30
Sat09:00 to 13:00
Getting in
12 Market Place, Kingsmere WX5 1EP.
- Level entrance from Market Place, no steps anywhere on the ground floor
- Hearing loop at the desk and in both test rooms; we speak clearly and face you
- Large-print price list and appointment cards; everything we say is also written down for you
The rules on the wall
- Real-ear measurement on every fitting; 91% of pairs kept after the 60-day promise
- The test is free from 50, the prices are on the wall, and nobody here is paid on sales
- Independent since 2009: every maker, four levels, four years of aftercare with the same faces