Hearing care assistant, repairs bench
Jenny Marsh

How to reach us
01632 960500Sandra answers, and works out what to book.
Mon–Fri09:00 to 17:30
Sat09:00 to 13:00
12 Market Place, Kingsmere WX5 1EP
Getting in
- Level entrance from Market Place, no steps anywhere on the ground floor
- Hearing loop at the desk and in both test rooms; we speak clearly and face you
Speaks English
In Mon, Tue, Wed, Thu, Fri
“Nine times in ten it is the filter. Bring them in before you decide they are broken.”
Hearing tests within a week; wax removal within three days
Free hearing tests this week
In their own words
About Jenny
Jenny joined in 2015 and runs the repairs bench by the back door: cleaning, retubing, domes, filters, chargers, and the Tuesday morning drop-in where nobody needs an appointment. She labels the bag of unnamed aids that every care home has, she teaches relatives how to change a wax filter, and she is the reason most 'broken' aids go home working the same morning.
aids serviced last year
fixed while you wait
drop-in morning
The facts
- Qualified
- BSHAA Hearing Care Assistant certificate
- Speaks
- English
- Days
- Mon, Tue, Wed, Thu, Fri
- Next
- Drop in Tue 09:00 to 12:00
- By video
- No, in person only
What Jenny does best
- Repairs and servicing
- Tuesday drop-in
- Care home aid care
The week
Jenny's diary
The usual times Jenny sees people each week. Pick one below and the booking page opens with Jenny chosen. Demonstration times for this template.
Appointments
What Jenny does
The appointments Jenny takes. Book any of them and you will see Jenny every time.
Repairs & aftercare
Hearing aid repairs and servicing
Cleaning, retubing, new domes, filters and receivers while you wait; repairs sent away with a loan aid.
- You leave with:
- Usually fixed on the spot
- At home:
- Yes, £45 call-out
- Price
- From £25
- Clean and retube £25; maker's repair from £95; free on Complete and Premium care
- How long
- While you wait, or 7 to 10 days if sent away
- Seen
- Drop in any morning; Tuesday is repairs morning
The audiologists
The rest
of us
Six people. Whoever you see, the price list and the rules on the wall are the same.
Free hearing tests this week
Call us.
01632 960500Sandra answers. Ring me if you are not sure. Working out what to book is my job, not yours.
Mon–Fri09:00 to 17:30
Sat09:00 to 13:00
Getting in
12 Market Place, Kingsmere WX5 1EP.
- Level entrance from Market Place, no steps anywhere on the ground floor
- Hearing loop at the desk and in both test rooms; we speak clearly and face you
- Large-print price list and appointment cards; everything we say is also written down for you
The rules on the wall
- Real-ear measurement on every fitting; 91% of pairs kept after the 60-day promise
- The test is free from 50, the prices are on the wall, and nobody here is paid on sales
- Independent since 2009: every maker, four levels, four years of aftercare with the same faces