Home visits
Wax removal
at home
How to reach us
01632 960500Sandra answers, and works out what to book.
Mon–Fri09:00 to 17:30
Sat09:00 to 13:00
12 Market Place, Kingsmere WX5 1EP
Getting in
- Level entrance from Market Place, no steps anywhere on the ground floor
- Hearing loop at the desk and in both test rooms; we speak clearly and face you
Helen brings the microsuction kit to you, within twelve miles.
Seen tuesdays and Thursdays, within two weeks
From £95
Free hearing tests this week
In plain words
What this is
Helen, our ear care nurse, removes wax at home with a portable microsuction unit and a headlight loupe on Tuesdays and Thursdays. The same three days of olive oil beforehand, please, and a chair with a back near a socket. Care homes can book several residents in one morning at a lower rate; ask Sandra.
What to bring
- A table and two chairs in the quietest room
- Any hearing aids you own, with their charger or batteries
- A relative or carer, if one is about
How long
45 min
What it costs
£125
What you leave with
Clear ears on the day
At home
This is the home visit
Which door
Front door, 12 Market Place (level) · step-free
Two disabled bays outside the bank, thirty seconds away; one-hour free bays around the market cross except Wednesday, market day
The price
From £125
Both ears, includes travel; £45 if no wax needs removing
- How long
- 45 minutes at home
- Seen
- Tuesdays and Thursdays, within two weeks
Who you will see
“Olive oil for three days, then twenty minutes with me. It is the most grateful job in the building.”
Book with HelenIs it for you?
Good for,
not for
We would rather say no at the desk than fit something that will end up in a drawer.
Good for
- Housebound people with blocked ears
- Care home residents whose hearing aids are whistling
- Anyone recovering at home
Not for
- Pain, discharge or a recent infection: GP first
The whole price
What you get
for it
What the price covers, the plain facts, and the honest bit: what can go wrong, and what is normal in the first week.
Included in the price
- Travel within twelve miles
- A look in both ears before and after
- Portable microsuction
- A note left for you or your carer
The honest bit
- The same small risks as in the shop; the portable unit is a little quieter and a little slower
Also here
Related appointments
More from home visits and the departments next door.
Home visits
Hearing test at home
The full test at your kitchen table or in a care home, within twelve miles, including travel.
- You leave with:
- Same day
- At home:
- This is the home visit
- Price
- From £95
- Includes travel within 12 miles; care homes the same
- How long
- 75 minutes at home
- Seen
- Tuesdays and Thursdays, within two weeks
Hearing tests
Full hearing test
A full hour with an audiologist. Free if you are 50 or over, or thinking about hearing aids.
- You leave with:
- Same day, on one sheet
- At home:
- Yes, £95
- Price
- Free
- Free if you are 50 or over, or considering hearing aids. Otherwise £65.
- How long
- 60 minutes
- Seen
- Within a week; same day if your hearing changed suddenly
Hearing tests
Diagnostic hearing assessment with report
The full test plus middle-ear testing and a written report for your GP, ENT consultant, employer or insurer.
- You leave with:
- Report in 2 working days
- At home:
- No
- Price
- From £95
- How long
- 75 minutes
- Seen
- Within a week; same day if your hearing changed suddenly
Free hearing tests this week
Call us.
01632 960500Sandra answers. Ring me if you are not sure. Working out what to book is my job, not yours.
Mon–Fri09:00 to 17:30
Sat09:00 to 13:00
Getting in
12 Market Place, Kingsmere WX5 1EP.
- Level entrance from Market Place, no steps anywhere on the ground floor
- Hearing loop at the desk and in both test rooms; we speak clearly and face you
- Large-print price list and appointment cards; everything we say is also written down for you
The rules on the wall
- Real-ear measurement on every fitting; 91% of pairs kept after the 60-day promise
- The test is free from 50, the prices are on the wall, and nobody here is paid on sales
- Independent since 2009: every maker, four levels, four years of aftercare with the same faces