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Plate X

Treatments

Every treatment, with its price and its plate.

A chiropractor's hands cradling a patient's neck on a treatment table, the face turned away, warm light (AI-generated demonstration image)
The Wharf House, Fennbridge.

Every treatment, what it costs, how long it takes and which practitioner leads it.

First visit £64, 45 minutes

Plate X, fig. 1How sessions work

A first visit, then follow-ups; a review at visit three.

Nobody is sold a block on day one. The plan comes first, then the saving.

Your first visit

£6445 minutes

  • Questions, watching you move, and a hands-on examination explained as it happens
  • Treatment on the day, with your consent for each technique
  • A plan with an honest number of visits and a review at visit three
  • Your exercises and a plain-words summary by email that evening
  • No GP referral needed; Bupa, AXA Health, Vitality and WPA billed directly
  • Shorts, a gown and a towel provided; bring someone if you like

Chiropractic first visits are £68 with Sophie; pregnancy £68, babies £58, the headache clinic £68, second opinions £95 with a written report. Acute back pain is seen the same day: phone Grace.

Follow-ups, per visit

  • Pay as you go£52
  • Block of 4£48
  • Block of 8£45

Billed directly

BupaAXA HealthVitalityWPA

Simplyhealth and Medicash pay you back with our receipt.

Follow-ups are 30 minutes; chiropractic follow-ups 20. Blocks work with anyone.

Prices & blocks

Plate X, fig. 2The atlas

Eight plates, every treatment a row.

Price is what you pay; length is what you get; the name is who leads it.

  • Plate I

    Back & neck

    Seen: Acute back pain today, otherwise within 48 hours

    Low back pain, sciatica, neck pain and the stiffness that comes with both. Osteopathy or chiropractic, your choice or ours, with an honest plan on visit one.

    • Osteopathy first visit

      45 minutes with a GOsC-registered osteopath: what is going on, treatment on the day, and a plan with a number of visits.

      45 minutesRuth Ashdown

    • Osteopathy follow-up

      30 minutes: what changed since last time, treatment, the exercises progressed.

      30 minutesRuth Ashdown

    • Chiropractic first visit

      45 minutes with Sophie, our GCC-registered chiropractor: examination, report of findings, first adjustment if appropriate.

      45 minutesSophie Marchand

    • Chiropractic follow-up

      20 minutes with Sophie: check, adjust, progress the exercises.

      20 minutesSophie Marchand

    • Dry needling add-on

      Fine needles into tight muscle, added to any osteopathy or chiropractic visit for £12.

      Within your appointmentRuth Ashdown

    Ground floor, step-freePlate I in full →

  • Plate II

    Pregnancy & postnatal

    Seen: Within the week; third trimester within 48 hours

    Back, pelvic and rib pain in pregnancy, treated side-lying with pillows; a postnatal check at six weeks. Mei Lin, who has the paediatric and pregnancy training, leads it.

    • Pregnancy osteopathy

      45 minutes with Mei Lin: back, pelvic and rib pain in pregnancy, treated side-lying with pillows; a postnatal check at six weeks.

      45 minutesMei Lin Chau

    • Osteopathy follow-up

      30 minutes: what changed since last time, treatment, the exercises progressed.

      30 minutesRuth Ashdown

    Ground floor, step-freePlate II in full →

  • Plate III

    Babies & children

    Seen: Within the week, in the baby room

    Gentle osteopathy for babies who are unsettled, feeding to one side or holding their head one way, and for children with aches from sport, growth and schoolbags. Honest about what the evidence does and does not show.

    • Baby and child osteopathy

      40 minutes in the baby room with Mei Lin: gentle assessment and treatment for unsettled, one-sided babies, and for children's aches.

      40 minutes, then 30-minute follow-upsMei Lin Chau

    • Osteopathy follow-up

      30 minutes: what changed since last time, treatment, the exercises progressed.

      30 minutesRuth Ashdown

    Ground floor, step-freePlate III in full →

  • Plate IV

    Desk & posture

    Seen: Within 48 hours; desk visits within 10 days

    The neck, shoulders and lower back that arrive by Friday. Treatment at the wharf and a desk assessment at your desk, so the cause is fixed as well as the pain.

    • Osteopathy first visit

      45 minutes with a GOsC-registered osteopath: what is going on, treatment on the day, and a plan with a number of visits.

      45 minutesRuth Ashdown

    • Desk assessment, at your desk

      45 minutes at your workplace or home desk with Daniel: chair, screen, laptop, breaks, photos before and after, a one-page report.

      45 minutes on siteDaniel Okafor

    • Sports massage, 30 minutes

      Deep, specific work on one area with Tom: calves after a run, shoulders after a week at a screen.

      30 minutesTom Hallett

    Up one flight of stairsPlate IV in full →

  • Plate V

    Headaches & jaw

    Seen: Within the week

    Headaches that start in the neck, jaw pain and clicking, and the clenching that links the two. Daniel's clinic on Tuesday and Thursday mornings.

    • Headache and jaw clinic

      45 minutes with Daniel for headaches that start in the neck, jaw pain and clicking, and clenching.

      45 minutesDaniel Okafor

    • Osteopathy follow-up

      30 minutes: what changed since last time, treatment, the exercises progressed.

      30 minutesRuth Ashdown

    • Dry needling add-on

      Fine needles into tight muscle, added to any osteopathy or chiropractic visit for £12.

      Within your appointmentRuth Ashdown

    Up one flight of stairsPlate V in full →

  • Plate VI

    Sports massage

    Seen: Within 48 hours; evenings and Saturday mornings

    Deep, specific massage for training legs, tight shoulders and the week after a long run or a long drive. Tom's room upstairs; 30 or 60 minutes.

    Up one flight of stairsPlate VI in full →

  • Plate VII

    Older adults & balance

    Seen: Within the week; home visits Tuesday and Thursday

    Stiff mornings, worn hips and knees, the fear of falling. Slower appointments, a lower table, chair-based exercises and a programme built around staying independent.

    • Steady programme for over-60s

      A 45-minute assessment and three follow-ups over six weeks with Karolina: mobility, strength and balance, £220.

      4 visits over 6 weeksKarolina Nowak

    • Osteopathy first visit

      45 minutes with a GOsC-registered osteopath: what is going on, treatment on the day, and a plan with a number of visits.

      45 minutesRuth Ashdown

    • Home visit

      A 60-minute osteopathy visit at home within eight miles of Fennbridge, Tuesday and Thursday afternoons.

      60 minutes at homeKarolina Nowak

    Ground floor, step-freePlate VII in full →

  • Plate VIII

    Second opinion

    Seen: Within the week

    You have had treatment elsewhere, or a scan and a diagnosis, and you want a second pair of hands and a plain-words view of what to do next. An hour with Ruth and a written report.

    Ground floor, step-freePlate VIII in full →

  • Not sure which plate?

    Self-pay prices, fixed before you book. No GP referral needed.

Plate X, fig. 3Questions

Before you pay.

The insurer, the number of visits, the GP letter, what to wear.

Do I need a GP referral?

No. Book straight in. Some insurers want a GP referral before they authorise osteopathy or chiropractic; Bupa, AXA Health and Vitality usually do not, WPA sometimes does. Grace checks for you before you arrive.

Will my insurance or cash plan cover it?

Bupa, AXA Health, Vitality and WPA are billed directly with your authorisation number and you pay only the excess. Simplyhealth and Medicash cash plans pay you back with our receipt, up to your annual limit. Massage, desk assessments, blocks and memberships are self-pay on nearly every policy.

What should I wear?

Something loose you can move in. For a back or hip we may ask you to strip to underwear or wear shorts; we have shorts and a gown, a towel covers you, and you can keep leggings on if you prefer. You can bring someone with you. Say what you are comfortable with and we work around it.

How many visits will I need?

Our average is 3.6 to discharge, including the first; most people are done by visit four, chiropractic a visit or so more, babies fewer. You get an honest number at the end of the first visit and a formal review at visit three, and if you are not clearly better we change the plan or refer you rather than keep going.

Plate X, fig. 4What to wear

Something loose. We have the rest.

  • Shorts, a gown and a towel are in every room; underwear or shorts is usual for a back
  • Bring someone with you if you like; consent is asked for each technique
  • Follow-ups are £52 pay as you go, less in a block; the plan says how many
  • Acute back pain: phone, and we hold slots each morning

Sudden severe back pain?

Acute back pain seen today.

Phone and Grace answers. Say where it hurts and whether you can do mornings.

01632 960440

everything else within 48 hours. No GP referral needed.

Two doors, one green

  • Green door, Lock Lane (ground floor)

    Step-free.

    Back & neck Pregnancy & postnatal Babies & children Older adults & balance Second opinion

  • Green door, then one flight of stairs (rooms 2 and 3)

    One flight of stairs; ask for the ground floor if you need it.

    Desk & posture Headaches & jaw Sports massage

Mon–Fri
07:3019:30
Sat
08:0013:00
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