Plate XI
Your first visit
What happens, sheet by sheet.
From the first call to discharge at Bridge Osteopathy & Chiropractic: six sheets, and what to wear.
First visit £64, 45 minutes
Your first visit
£6445 minutes
- Questions, watching you move, and a hands-on examination explained as it happens
- Treatment on the day, with your consent for each technique
- A plan with an honest number of visits and a review at visit three
- Your exercises and a plain-words summary by email that evening
- No GP referral needed; Bupa, AXA Health, Vitality and WPA billed directly
- Shorts, a gown and a towel provided; bring someone if you like
Chiropractic first visits are £68 with Sophie; pregnancy £68, babies £58, the headache clinic £68, second opinions £95 with a written report. Acute back pain is seen the same day: phone Grace.
What should I wear?
Something loose. We have the rest.
Something loose you can move in. For a back or hip we may ask you to strip to underwear or wear shorts; we have shorts and a gown, a towel covers you, and you can keep leggings on if you prefer. You can bring someone with you. Say what you are comfortable with and we work around it.
- Bring someone with you if you like
- Consent is asked for each technique
- Bring any scan report or letters
Soreness for a day or two afterwards is normal; call if it feels wrong.
Which door
Green door, Lock Lane (ground floor)
Step-free from the lane.
Back & neck Pregnancy & postnatal Babies & children Older adults & balance Second opinion
Green door, then one flight of stairs (rooms 2 and 3)
Not step-free: one flight of stairs. Ask for the ground floor.
- Mon–Fri
- 07:30–19:30
- Sat
- 08:00–13:00
Plate XI, fig. 1Sheet by sheet
Six sheets from the first call to discharge.
Average visit 3.6; the review is at visit three, and it is scored.
- I
Find your door
1 minuteUse the triage, read the conditions page, or phone Grace and describe it. You get the right first visit, the price and who you would see before you book.
- II
Book
2 minutesOnline, by WhatsApp or by phone. Acute back pain: phone, and we hold slots each morning. Insured? Grace checks your authorisation before you arrive. Want the ground floor? Say so.
- III
Your first visit
45 minutes45 minutes: questions, watching you move, a hands-on examination explained as it happens, treatment on the day with your consent for each technique, and a plan with an honest number of visits. Wear something loose; we have shorts, a gown and a towel.
- IV
That evening
5 minutes to readAn email with what we found in plain words, your two or three exercises with photos, what to expect over the next two days, and the review date.
- V
Visits two and three
30 minutes eachMeasured against visit one every time. Visit three is the review: clearly better, the plan spaces out; not clearly better, it changes or we refer you.
- VI
Discharge, or a hand on it
About 4 visitsAverage visit 3.6. A maintenance plan, a clear list of what would bring you back, and a block or a membership only if it fits. Unused block sessions are refunded.
Plate XI, fig. 2What arrives, when
Nothing to install; everything by plain email.
- Plan and exercises by emailSame evening
- Insurer invoiceSame day, to the insurer
- Cash-plan receipt for you to claimSame day
- Letter to your GP, midwife or dentist2 working days
- Desk assessment reportWithin 24 hours
- Second-opinion written report2 working days
- Flare-up appointmentSame or next day
- Referral letter for imaging or a specialist2 working days
The visit-three promise
Not clearly better by visit three? The plan changes.
At visit three you score your pain and what you can do against visit one. If you are not clearly better, we change the approach, swap you to the other discipline at no extra first-visit charge, or write to your GP for imaging or a referral. Any unused block sessions are refunded. We do not keep booking people who are not improving.
Visit 3, the review. You score pain and function against visit one. Clearly better: the plan continues and spaces out. Not clearly better: we change the approach, swap discipline, or refer you to your GP, imaging or a specialist. We do not keep booking on hope.
Sudden severe back pain?
Acute back pain seen today.
Phone and Grace answers. Say where it hurts and whether you can do mornings.
01632 960440everything else within 48 hours. No GP referral needed.
Two doors, one green
Green door, Lock Lane (ground floor)
Step-free.
Back & neck Pregnancy & postnatal Babies & children Older adults & balance Second opinion
Green door, then one flight of stairs (rooms 2 and 3)
One flight of stairs; ask for the ground floor if you need it.
Desk & posture Headaches & jaw Sports massage
- Mon–Fri
- 07:30–19:30
- Sat
- 08:00–13:00